Sr Analyst - FINRA Representative (Open)

Job Description:

FINRA Representative - US Life Insurance

This is a Work Migration Onshore position for Sr. Analyst III - FINRA Resources specifically for FINRA associates are required to be established in DXC Manila.

Roles and Responsibilities:

• FINRA agents (Life Insurance) that will enable and deliver contracted services in accordance with business policies and procedures to DXCs clients across a number of teams.
• Responsible for handling inbound calls from insurance policy holders and providers.

Essential Job Functions:

• Execute business process transactions learn from experienced team members and focus on accuracy.
• Collaborate with senior analysts managers and other staff.
• Assist in process improvement initiatives and data analysis.
• Contribute to identifying and resolving process bottlenecks.
• Ensure compliance with established quality standards.
• Participate in documenting and updating process guidelines.
• Assist in analyzing data trends and reporting.
• Support the team in meeting performance targets and quality standards.

Basic Qualifications:

• Bachelors degree in a relevant field or equivalent combination of education and experience
• Typically 3 years of relevant work experience in industry with a minimum of 1 year in a similar role in the Life Insurance account.
• Required: FINRA License Series 6/7 24/26
• Proven experience in business process transactions
• Proficiencies in business process management and optimization
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:

• Advanced degree in a relevant field a plus
• Relevant certifications (e.g. Six Sigma PMP) or significant relevant work experience a plus

At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.

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