Aug'25: Customer Support (Blended) - India Process Analyst || Gurgaon
Share
Job Location:
Monthly Salary:
Posted on:
23-08-2025
Vacancies:
1 Vacancy
Job Summary
I. Job Summary
To perform intermediate level tasks / activities related to the process / business the employee is aligned with.
II. Essential Duties and Responsibilities
- Understands business fundamentals and standard operating procedures
- Maintains professional and productive relations and communications with internal customers.
- Follows standard procedures and introduces all new procedures into daily routine.
- Meets or exceeds individual productivity requirements.
- Resolves problem invoices with the highest degree of urgency.
- Returns or resolves quality control issues in problem queues.
- Generate reports create MIS for the related role if advised.
- Meets or exceeds individual productivity requirements as laid down by the managers.
- Other duties may be assigned as needed by supervisor / manager.
III. Qualifications
A. Required Qualifications
- Any graduate can apply.
B. Preferred Qualifications
- 1 year or more experience can be considered.
IV. Physical Requirements
Listed below are key points regarding physical demands physical and occupational risks and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
- Repetitive Motions
- Eye/Hand/Foot Coordination
- Sitting
- Talking
- Hearing
Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers phones copy machines etc.
V. Benefits
At WM each eligible employee receives a competitive total compensation package including Medical Dental Vision Life Insurance and Short Term Disability. As well as a Stock Purchase Plan Company match on 401K and more! Our employees also receive Paid Vacation Holidays and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for please click Apply.
Required Experience:
IC
Key Skills
- Six Sigma
- Continuous Improvement
- Lean
- Lean Six Sigma
- Process Improvement
- Business Analysis
- Visio
- Business Process Modeling
- Process Mapping
- Business requirements
- Process Management
- Sharepoint
About Company
Rawmat International is subsidiary of M/S Global Enterprises, which has been registered as F.Z.C company in UAE to cater for business expansion and providing better service to valued customer in Middle East. GE was established in 2004 with a humble beginning, business has grown except ... View more
