Contract Business Analyst (1 year contract)
Contract Business Analyst (1 year contract)
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Job Description
As part of the Business Excellences Centre of Excellence in Business Analysts the candidate is responsible for executing projects with new capabilities and creating a differentiated customer experience. He/she is established to create shared Business Analyst services to support cross-functional initiative such as cost optimisation focusing on the analysis and design of automated workflow business processes re-engineering within Operational division.
This position supports business users in Product Launches Operations Division Initiatives Core Functions Improvements Regulatory Business & IT initiatives that are aligned to the companys objectives. It also entails providing business support on system-related work activities to all stakeholders.
The person plays a role in the end-to-end process of user requirements solicitation & documentation writing test plan & conduct user acceptance testing creating a detailed business analysis outlining problems opportunities and solutions for a business. He/she acts as a liaison and link between stakeholders and information technology system to ensure business requirements are translated and transformed to meet and satisfied customers needs.
Key responsibilities include:
- Review Product specification Functional specification and work-related materials analyse systems gaps and business processes and recommend improvements.
- Responsible for bridging the gap between IT and Business Users to assess processes determine requirements and deliver recommendations to stakeholders.
- Ensuring risk and compliance standards are followed for every changes.
- Organize and participate in meetings or workshops with users to understand business requirements and support the business to produce business workflow for the purpose of producing the business requirements document.
- Work with users to prepare & document business requirements conduct walkthrough review and sign off on the user requirements.
- Access the feasibility benefits and risks of new IT solutions; Recommend process improvements and ensure IT solution align with business needs and adherence to risk and compliance standards.
- Define test scope and formulate test plans participate in user acceptance and update test results with proper documentation.
- Prepare user guide and conducts training to operational users on any new deployment.
Qualifications & Competencies
- Degree in Information Technology or Business Information Systems
- Minimum 2 to 5 years of working experience in business analysis and user acceptance testing in insurance domain.
- Candidates with working experience in Insurance operations and processing can be considered.
- Business Analysis skill in delivering business requirement process.
- Project management skill in executing and managing user acceptance testing and planning.
- Savvy in the application of latest technology
- Proactive resourceful and an effective facilitator with the ability to engage stakeholders across various business domains.
- Self-managing strong analytical and problem-solving skills detail-oriented and capable of delivering a high quality of work.
- Excellent oral and written communication including listening and dispute resolution skills. Demonstrate strong interpersonal and consultative skills.
- Strong multi-tasking skills and ability to perform under pressure and meet tight deadlines.
Required Experience:
IC
Employment Type
Full-Time
