Senior Client Data & Analytics Lead
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Job Summary
Help us use technology to make a big green dent in the universe!
Krakenpowers some of the most innovative global developments in energy.
Were a technology company focused on creating a smart sustainable energy system. From optimising renewable generation creating a more intelligent grid and enabling utilities to provide excellent customer experiences our operating system for energy is transforming the industry around the world in a way that benefits everyone.
Its a really exciting time in energy. Help us make a real impact on shaping a better more sustainable future.
Kraken Customer
What we do:build the most AI-driven innovative forward-thinking platform for energy management. From optimizing resources to delivering cost-effective exceptional customer experiences through advanced Customer Information Systems (CIS) billing meter data management CRM and AI-driven communications Kraken is powering the next wave of innovation in the energy industry.
Why we do it:future energy will not look like energy as we know it today. We need to not just think about our future but build for it. Now.
Who are we looking for
Were looking for an influential data and analytics leader whos excited to work directly with clients helping them build modern data capabilities coach on data best practices and help them get transformative from Kraken data.
You should bring experience leading a high-performing analytics or data team; a love of working with clients; and a passion for driving the clean energy transition. (Energy experience nice-to-have but not required.)
The role
Youll work directly with Kraken clients to help them develop modern transformative data and analytics capabilities as part of their broader Kraken transformation.
Youll:
- Guide them as they rebuild critical reporting & analytics on Kraken data
- Coach client teams on what good looks like in analytics practices including roles tools and processes.
- Occasionally get hands-on with sample SQL or BI to help unblock or demonstrate.
- Translate client needs into clear input for Kraken product and engineering
- You wont be an implementation manager or a full-time analyst. This is a hybrid role: part coach part practitioner part translator helping clients both adopt Kraken data smoothly and build lasting data capabilities to drive their transformation. Perfect for someone with strong data leadership chops who wants more client face-time and a high-impact role.
- This is one of the first hires onto a new client-facing data team giving you a chance to play a strategic role in establishing vision practices and playbook.
PLEASE SEND YOUR CV IN ENGLISH
What youll do:
- Guide clients in redefining critical reporting and analytics to use new Kraken data and concepts through working sessions trainings and occasional SQL/BI examples.
- Coach client data teams on best practices and help them spot gaps in skills roles tools or process.
- Help clients identify reporting & analytics outcomes they need Kraken to drive and partner with product to deliver these
- Train Krakens broader client delivery team on how to ask effective data questions and leverage data to drive business impact.
What youll need to have / be:
- 8 years of experience in data analytics business intelligence or related field (e.g. analytics manager or director data consultant lead data analyst analytics engineer)
- Familiarity with SQL and modern BI tools enough to recognize and speak to what good looks like & construct examples
- Excellent communications collaboration and presentation skills
- Strong grasp of modern data practices (team structure tools ways of working)
- Experience working in an agile product-led context
- Excitement for a fast-paced high-autonomy fun environment
- Strong influencing skills and ability to challenge traditional ways of thinking
- For senior roles: Experience leading data teams
PLEASE SEND YOUR CV IN ENGLISH
Kraken is a certified Great Place to Work in France Germany Spain Japan and the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture.
Are you ready for a career with us We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference please contact us at and well do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people like women are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are if you like one of our jobs we encourage you to apply as you might just be the candidate we hire. Across Kraken were looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race colour religion national origin age sex gender identity or expression sexual orientation marital or veteran status disability or any other legally protected status. U.S. based candidates can learn more about their EEO rights here.
Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location you may have the right to access correct or delete your information object to processing or withdraw consent. By applying you acknowledge that youve read understood and consent to these terms
Required Experience:
Senior IC
Key Skills
- Adobe Analytics
- Data Analytics
- SQL
- Attribution Modeling
- Power BI
- R
- Regression Analysis
- Data Visualization
- Tableau
- Data Mining
- SAS
- Analytics
