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1 Vacancy
We are seeking a proactive and customer-focused Facility Manager to oversee daily operations of our self storage facility. This role is ideal for a hands-on leader who thrives in a fast-paced environment and takes pride in maintaining a secure clean and welcoming property. The Manager will be responsible for driving occupancy managing onsite staff (if applicable) and ensuring top-tier customer satisfaction.
ESSENTIAL FUNCTIONS
Contribute to a positive work environment
Greets walk-in customers in the office
Greets customers throughout the site/facility
Provides excellent/outstanding customer service
Answers the phone and returns customer voicemail messages
Assists customers in choosing the appropriate size unit for the customers needs
Show sample size units to the customer
Show customers unit location at the site
Complete customer leases
Collect/enter customer rent payments
Report and/or correct safety concerns
OTHER JOB FUNCTIONS As assigned by the Site Manager
Clean and prepare vacant storage units for rent
Perform daily security check(s) of facility (lock check/audit)
Perform minor maintenance & custodial duties
Enforce rules governing the property
Effectively resolve customer/tenant problems
Complete and submit company forms and reports accurately and timely
Maintain clean orderly office and restrooms
Stock merchandise (if applicable)
Perform other duties as assigned
Maintain a professional personal appearance
Required Experience:
Manager
Full Time