Leave of Absence Specialist (Hybrid)
Leave of Absence Specialist (Hybrid)
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Job Description
Job Details
Are you looking to join a company based on excellence and love Then this is the job for you!
ChristianaCare is one of the countrys most dynamic healthcare organizations centered on improving health outcomes making high-quality care more accessible and lowering healthcare costs. ChristianaCare includes an extensive network of outpatient services home health care urgent care centers three hospitals (1299 beds) a free-standing emergency department a Level I trauma center and a Level III neonatal intensive care unit a comprehensive stroke center and regional centers of excellence in heart and vascular care cancer care and womens health. It also includes the pioneering Gene Editing Institute and was rated by IDG Computerworld as one of the nations Best Places to Work in IT. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. It is continually ranked by U.S. News & World Report as the Best Hospital. With the unique CareVio data-powered care coordination service and a focus on population health and value-based care ChristianaCare is shaping the future of health care.
ChristianaCare Offers
- Full Medical Dental Vision Life Insurance etc.
- Two retirement planning offerings including 403(b) with company contributions
- Generous paid time off with annual roll-over and opportunities to cash out
- 12-week paid parental leave
- Incredible Work/Life benefits including annual membership to access to backup care services for dependents through retirement planning services financial coaching fitness and wellness reimbursement and great discounts through several vendors for hotels rental cars theme parks shows sporting events movie tickets and much more!
About this Position
ChristianaCare is searching for a Leave Specialist to be responsible for the delivery comprehensive administration and coordination of employee time away from work programs. This includes managing Short-Term Disability (STD) Long-Term Disability (LTD) Paid Family and Medical Leave (PFML) Paid Sick/Safe Leave (SSL) Paid Time Off (PTO) Disability Leave Account (DLA) and Time Away from Practice (TAP). This role ensures adherence to federal state and local regulations as well as internal company policies while providing empathetic and knowledgeable support to employees throughout their leave experience.
Desired candidates should possess....
- Excellent customer service skills and
- Vendor management experience
- Experience with multistate Paid Family and Medical Leave (PFML) is strongly preferred
Schedule - This is a hybrid position with a combination of in-office and remote work. Will be discussed during recruiting process.
Principal duties and responsibilities:
Implement and coordinate design components for service level agreements and business requirements. Leads proper system configuration of PTO DLA TAP and SSL. Ensures accurate integrations for STD LTD and PFML plans with third-party vendors.
Ensure time away from work paid benefits are within compliance with laws such as FMLA ADA and state-specific leave mandates.
Coordinate with third-party vendors for disability and family leave claims including case issues statuses timely payments and service level agreements are met. Support employees through the process with clarity and empathy.
Develop update advise counsel and educate employees and leaders on paid benefit policies procedures processes and programs. Research and remain aware of changes in applicable laws and consults to remain compliant.
Produces and manages reporting metrics and analytics for all leave and benefit programs when needed.
Assist and support the facilitation of all medical information when needed and ensure that HIPAA and Employee Privacy guidelines are effectively executed. Must comply with all HIPAA rules regarding authorized use training storage and destruction of PHI.
Collaborates with other Center of Excellences (COEs) including Benefits Compensation Payroll Caregiver Transactions and Shared Services to ensure data and other relevant information and communications produce the best possible employee experience.
Education and experience requirements:
Bachelors degree in Human Resources Business Administration or related field required.
2-4 years of experience managing employee leave programs or benefits administration
Knowledge of federal and state leave laws and disability programs
2 or more years of process flow design and maintenance
Experience with multi-state or unionized environments
Familiarity with HRIS systems and payroll practices related to leave tracking
CLMS and/or CPDM Certification preferred
Excellent customer service skills ability to work independently as well as collaboratively with multiple teams.
Post End Date
Aug 25 2025EEO Posting Statement
Christiana Care Health System is an equal opportunity employer firmly committed to prohibiting discrimination whose staff is reflective of its community and considers qualified applicants for open positions without regard to race color sex religion national origin sexual orientation genetic information gender identity or expression age veteran status disability pregnancy citizenship status or any other characteristic protected under applicable federal state or local law.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
