Analyst - Claims Management
Analyst - Claims Management
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Job Description
Job Title: Analyst Claims Management
Location: Rochester NY; Portland ME; Orange CT
Work type: Office
The salary range for this position is dependent upon experience ranging from $64538 to $88740.
Job Summary
The Analyst Claims Management is responsible for the investigation evaluation negotiation and settlement of property damage and personal injury claims filed with Avangrid Networks operating companies in New York Maine Massachusetts and Connecticut. The selected candidate must manage claim files through conclusion in a diligent and professional manner be detail oriented in maintaining file records and documents that have the potential to be used in litigation and proactive in advising management of high-risk claims incidents and trends relevant to business operations and risk.
Responsibilities:
Investigates manages and reports on all aspects of self-insured retained loss claims and potential claims involving automobile liability general liability property damage and personal injuries.
Negotiates and settles claims in accordance with company policy. Works directly with legal staff and outside counsel on larger claims.
Supports other groups such as customer service and regulatory on issues relating to customer relations and/or regulatory complaints.
Provides analysis and fact-finding to support corporate property and liability claims and incident investigations.
Enters maintains and closes records on STARS claims management system.
Provides support in responding to PUC/PSC complaints associated with claims.
Assigned on-call status providing 7-day 24-hour support on a rotating basis approximately every 4 6 weeks as required.
Financial Responsibilities include:
Manages spending on outside claims adjusters.
Determines fair value for settling claims.
Supports claims financial reporting on a monthly quarterly and annual basis.
Ensures efficiency.
Negotiates financial settlements favorable to the Company and its customers.
Creates Revenue Enhancements.
Required Qualifications:
Bachelors degree in a related field with a minimum of 3 years relevant experience. An equivalent combination of education and experience may be considered.
Established knowledge and familiarity with insurance adjustment third-party claims investigation practices and/or litigation.
Strong interpersonal skills with an ability to actively listen and communicate effectively in writing and orally with customers and all levels of the organization.
Ability to establish and maintain collaborative and productive relationships within the organizations Legal Department which manages the Claims Group.
Strong organizational and time management skills with a commitment to solving problems on behalf of customers.
Proficient computer skills specifically the Microsoft Office suite and an ability to learn to use claims management database.
Ability to negotiate a favorable outcome on a claim for property damages or personal injury.
A high level of attention to detail good judgment analytical ability and decision making is essential.
The ability to investigate analyze and document facts is a must.
Results oriented and proactive.
Nature of work requires strict adherence to confidentiality.
Preferred Qualifications:
Prior experience working in a law firms corporate legal department insurance company or other setting related to the investigation and assessment of property and casualty claims field.
Behavioral Competencies:
Develop self & others
Empower to grow
Collaborate and share
Be a role model
Focus to achieve results
Be agile
#LI-NB1
#LI-office
Company:
ROCHESTER GAS & ELEC CORPMobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race color religion national origin gender sexual orientation age marital status disability protected veteran status or any other status protected by federal state or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs you may request a reasonable accommodation by contacting our People and Organization department at .
Avangrid employees may be assigned a system emergency role and in the event of a system emergency may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut Maine Massachusetts and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.
Job Posting End Date:
September-8-2025Required Experience:
IC
Employment Type
Full Time
