Veterinary Client Service Representative - Scheduling Coordinator
Veterinary Client Service Representative - Scheduling Coordinator
Posted on :
23-08-2025
Employer Active
1 Vacancy
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Job Description
Description
MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation cardiac ablations treatments for glaucoma physical rehabilitation dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.
We thrive on people living out our core values of Teamwork Leadership and Compassion to get their job done. Use your passion to drive theMedVetexperience for our clients and patients as well as your teammates.
We are looking for:
Client Service Representative - Scheduling Coordinator
Initial pay starts between$17.50 and $23.50 per hour based on experience
Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated smoothly compassionately and effectively throughout their MedVet Experience. This role requires practical knowledge of hospital organization services veterinary terminology medical records and financial policies/transactions. The ability to multi-task and enter data accurately is crucial for success in this position. This individual must always maintain a compassionate yet professional can also expect to schedule and coordinate all appointments answer incoming calls and liaison between MedVet departments.
What youll do:
Answer and respond to all phone calls from clients Referral Partners and Pharmacies log all conversations transfer calls as well as check and log voicemails
Call for referral information on new/recheck patient appointments
Coordinate with clinical team and update departmental schedule calendar
Manage medical records charts reports and correspondence
Ability to remain composed in stressful and emotional situations
Email any electronic records/x-rays to perspective department and all x-rays to radiology
Discuss payment options and process payments
Call clients to remind of appointments & drop-offs for the next day
Monitor supplies needed for the department as well as clean and stock areas as needed
Perks and Benefits include:
- Strong career growth and personal development opportunities
- Comprehensive Health Benefits
- Vision and Dental
- HSA FSA and Independent Care Spending
- 401k with Employer Match
- Paid Time Off (PTO)
- Shift Differentials and On-callPay
- Uniform Allowance
- Employee Pet Discounts and Pet Insurance
- Elective Short-Term Disability Life and Accident Insurance and company paid Long Term Disability
- Continuing Education Opportunities and Assistance Program
Come as you an equal opportunity employer. We are also a drug-free organization therefore employment withMedVetis dependent upon the passing of a drug screen and background check.
MedVetdoes not accept unsolicited resumes from third-party recruiters.
MedVetdoes not accept unsolicited resumes from third-party recruiters.
Required Experience:
IC
Employment Type
Full-Time
Department / Functional Area
Key Skills
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