Assistant Billing & Collections Manager
Assistant Billing & Collections Manager
Posted on :
23-08-2025
Employer Active
1 Vacancy
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Job Description
Key Accountabilities:
Billing:
- Lead manage coach and supervise billing team members to achieve targets of billing activities.
- Provide suggestions/solutions regarding any billing issues including resolve the issues for the team; in some cases escalate the issues to the Billing & Collections Manager for further handling.
- Assist Manager to monitor the status of WIP and suggest/execute necessary actions and/or reach out to lawyer partner or management to maximize fees billed in an effective and efficient way.
- Lead and execute continuous improvement initiatives within the billing process areas aiming to improve service delivery to clients.
- Sign off the invoices after final review the accuracy and compliance with lawyer & partners instructions clients requirements Firms/Offices Billing Policy and Procedure and Clients Billing Guideline and Baker McKenzie Bangkok invoice format guidelines.
- Collaborate with accounting and financial planning teams to resolve related billing issues.
Collections:
- Lead manage coach and supervise collections team members to achieve targets of credit and collections activities.
- Provide suggestions/solutions regarding any collections issues including resolve the issues for the team; in some cases escalate the issues to the Billing & Collections Manager for further handling.
- Assist Manager to monitor the status of accounts receivable and suggest/execute necessary actions and/or reach out to lawyer partner or management to realize collections in an effective and efficient way.
- Lead and execute continuous improvement initiatives within the AR and collections process areas aiming to improve service delivery to clients.
Reporting:
- Collaborate with financial planning team to provide accurate information for decision-making in a timely manner.
Required Qualifications:
- Bachelors or Masters Degree in Business Administration finance-related or other related fields.
- At least 5 - 7 years experience in Billing Collections Accounts Receivable or any related fields; with minimum 3 years in a supervisory role. Law Firm or professional services background is an advantage.
- Excellent written and spoken communications in both Thai and English.
- Very good at computer literacy and utilization especially MS Office and SAP (or equivalent accounting software).
- Demonstrate good leadership assertiveness good negotiation and management skills and service mindset.
- Talent for delivering client service through teamwork training and mentoring.
- Able to work with limited supervision and follow up on problematic areas.
- Able to exchange information and to present ideas report facts and other information clearly and concisely.
- Able to manage time prioritize workload and oversee a high volume of work but act in pro-active result-oriented detail-oriented manner.
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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