Senior Account Manager
Senior Account Manager
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$ 110000 - 140000
1 Vacancy
Job Description
Senior Account Manager
Boulder Colorado
About Ascend Analytics
Ascend Analytics delivers industry-leading decision software that empowers the energy transition. Our innovative products and services provide actionable intelligence to accelerate clean energy adoption while creatingsynergybetween economic growth and environmental responsibility.
About the Role
The Senior Account Manager is a trusted partner to our clients building deep strategic relationships that drive retention adoption and growth. You will be the primary point of contact for a diverse portfolio of customersmanaging inbound needs leading proactive engagement and ensuring successful renewals.
In this role you will work closely with Account Executives to uncover new opportunities and expandAscendsfootprint within client be a bridge between clients and internal teamsbringing valuable insights from the field to inform our product marketing and sales strategies.
This is a role for someone who thrives on both relationship building and business growth who is energized by solving client challenges and who excels in a fast-paced SaaS environment.
Who You Are
- Relationship-Driven:You build instant rapport and foster long-term trust with diverse stakeholders from analysts to C-suite executives.
- Business-Savvy:You bring strong commercial acumen understand SaaS best practices and know how to navigate complex organizations.
- Adaptable & Curious:Yourequick to learn eager to solve problems and creative in your approach to client engagement.
- Results-Oriented:You consistently deliver on goals and set a high bar for work ethic initiative and follow-through.
- Exceptional Communicator:You can distill complex topics into clear compelling messages for any audience.
WhatYoullDo
- Drive Retention & Growth
- Maintain high retention rates across your portfolio.
- Identifyand close expansion opportunities within existing accounts exceeding revenue targets.
- Proactively spot and mitigate churn risks.
- Deeply Understand Your Clients
- Learn the business roles metrics and pain points within each account.
- Build relationships with both end users and decision makers to ensure Ascend is seen as a trusted partner.
- Lead regular business reviews and client touchpoints.
- Be a Strategic Partner
- Collaborate with Account Executives to craft targeted messaging and account strategies.
- Deliver relevant insights resources and updates that drive engagement and adoption.
- Serve as both the clients advocate inside Ascend andAscendsadvocate with the client.
- Bring Insights Back to Ascend
- Capture client success stories product feedback and market trends.
- Share findings internally to inform product roadmaps marketing campaigns and sales enablement.
Compensation:$110000 $140000 a generous quarterly bonus based on performance.
Negotiable based on qualifications and experience. Ascend values our employees and often pays above industry average.
We offer flexible work hours in a relaxed environment with opportunities for advancement and excellent benefits including medical dental vision short- and long-term disability parental leave dependent care spending account and a 401(k) plan.
We celebrate diversity and are committed to creating an inclusive environment for all employees. Ascend Analytics is proud to be an Equal Employment Opportunity employer.
Ascend Analytics is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you needassistanceor an accommodation due to a disability please contact us at
Required Experience:
Manager
Employment Type
Full Time
