Senior business travel counsellor - English & Dutch
Senior business travel counsellor - English & Dutch
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Responsibilities:
What do we offer
oCustomer service responsibility dealing with international clients on a daily basis
oBooking all modes of transportation including flights hotels and ground transport according to customer needs
oEfficient and meticulous customer service when customers modify their travel arrangements
oProviding 24/7 customer assistance in emergency situations
oMaintaining an exceptional business relationship with the customer tailoring trips to their needs whilst advising and making suggestions to select the best products and suppliers for the most economical costs
oFull use of Sabre Galileo and Amadeus global reservation systems (GDS)
oA stable work environment in an international company the market leader in travel management
oFull-time employment contract
oAn interesting and varied role with the use of foreign languages on a daily basis
oBenefit package: Competitive salary pension 8% holidays allowance 25 6.5 ATV holidays a year
oA professional training course at the start of the employment and a personal development plan
oThe possibility to develop and grow in a global corporation
- Excellent command of English and Dutch
- Additional languages such as Italian/German/French/Spanish/Polish are a plus
- 3 years of experience in business travel industry
- GDS knowledge: (preferably Galileo Amadeus or Sabre)
- Tourism or customer service background
- Outstanding communication skills
- Openness and willingness to work with a customers at any level
- Full commitment and engagement whilst training and when the role commences
- Motivated to learn as full training will be provided
- Ability to handle multi-cultural sometimes multi-lingual clientele
- Problem solver & results-driven
- Influence and diplomacy
- Proficiency in technology to research options and to complete process requirements
Please note this is a talent pool. We review applications and interview candidates on a continuous basis. Following an interview successful candidates will be placed on a reserve list and recruited as opportunities arise.Only those candidates who are selected for the next stage in the selection process will be contacted.
Required Experience:
Senior IC
Employment Type
Full Time
