Access Assessor
Access Assessor
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Job Description
The Service & Team:
The Independence and Wellbeing Service was established to prevent reduce and delay demand on services. As part of this service the Access Team acts as Adult Social Cares first point of contact (for people over 18 years) Under the leadership and management of theTeam Manager to work within a team the Senior Access Assessor will ensure that the team continues to be the first response for Adult Social Care receiving referrals information requests and concerns from the public other professionals and external agencies via a variety of media.
The Role:
The Senior Access Assessor role is toembed and support in the day to day management of the team to ensure there are effective processes in place to gather information and identify and initially assess peoples presenting social care needs through discussion and to decide best next steps. Best next steps could be information and advice signposting reablement or assessment including responding to safeguarding alerts. The information will be recorded on computerised records.
Working Pattern:
The working pattern for this role is Monday to Friday with core hours 8.45am to 5.15pm Monday to Thursday and 8.45am to 4.45pm on Friday although there can be some flexibility. The Team works in a hybrid manner with some days in the office but mostly work from home.
What youll need to succeed:
- IT Literacy
- Knowledge of Adult Social Care
- Confident in talking to others including having difficult conversations with people that may need support
- Team player but able to work autonomously
- Ability to guide others in day to day role and ability to take direction from Team Leader.
Please read the role profile for the full details of this role attached below in this advert
What youll get in return:
Cornwall Councils ambition is to be an employer of choice a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.
Our core employee rewards and benefits include:
- a competitive salary.
- a defined benefit pension scheme based on your career average earnings. This includes the option for extra voluntary contributions
- a generous annual leave entitlement with the potential to purchase additional leave.
- A national award-winning employee health and wellbeing programme
- Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.
Additional Information:
Cornwall Council is unable to offer visa sponsorship or transfer existing sponsorship for this role.
The full role profile is attached here
We recommend saving a copy of this to refer to if you are invited to an interview.
For more information or an informal chat about the role please contact Shelley Parker on
Application Process
Please attach a supporting statement to your application you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstratewhy you are suitable against each of the points marked as Application on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here The application process.
Please note that applications cannot be edited after they have been submitted please contact if you have any queries or require assistance with your application.
Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.
Employment Type
Full-Time
