Communications Specialist
Communications Specialist
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Job Description
Description
- The City and Borough of Juneau is seeking an experienced and proactive Communications Specialist to become a founding member of our new Communications & Engagement Division team!The successful applicant for this new position is a detail-oriented and considerate storyteller that can effectively collaborate across departments and understand the information needs of diverse audiences including media. This role will create and manage engaging and informative written content across dynamic platforms as a member of the Communications & Engagement team.
If youre a collaborative communicator that is excited about providing accessible information to your community wed love to hear from you!
WHO WE ARE LOOKING FOR
A successful candidate in this position will possess the understanding and/or experience noted below.
- Understanding of principles practices and methods of effective public engagement and communications best practices.
- Demonstrated experience drafting written content for social digital and traditional communications tools.
- Experience translating complex topics into approachable explanations for multiple audiences.
- Experience communicating with both internal and external stakeholders as well as members of the media.
- High organizational skill experience managing content calendars and project tasks and timelines.
- Ability to efficiently evaluate and prioritize various and potentially competing tasks projects and demands.
- Understanding of website development and social media content creation and process as part of a team.
- Strong capacity in communicating clearly and concisely both orally and in writing; establishing and maintaining effective working relationships with those contacted in the course of work.
- Capacity to openly receive new ideas and other perspectives and practice active listening.
- Experience facilitating proactive coordination with other divisions departments and outside agencies.
- Ability to adapt effectively to changes adjusting behavior to evolving circumstances and embrace new ideas and diverse perspectives.
THE BENEFITS OF JOINING OUR TEAM
In this position you will receive a competitive salary package that includes the opportunity for regular pay increases 13 paid holidays a year an excellent health insurance program that includes medical dental vision and orthodontia care options paid leave and retirement credit through PERS (Public Employees Retirement System) and a 457(B) deferred compensation program.
We value the health and well-being of our employees. The CBJ provides free parking or a free bus pass employer contributions to dependent care paid parental leave paid time off for parent teacher conferences the ability to participate in a robust wellness program that includes free entry to CBJ recreational centers and discounts to local fitness programs free annual health screenings free flu shots free classes challenges and webinars on healthy living to assist you with achieving work/life balance.
WORKING HOURS AND LOCATION
This position works Monday through Friday 8:00am 4:30pm and mayneed to be available some evenings to document and support public meetings or events. Your office would be located in downtown Juneau at City Hall.
Typical Responsibilities
Under the general direction of the Communications and Engagement Director the Communications Specialist is responsible for creating and managing the organizations central content calendar and drafting informative written content across multiple platforms including websites press releases social media and email newsletters as a member of the Communications & Engagement team. The position will translate complex topics (e.g. legislative processes Assembly actions budget processes planning projects) into approachable explanations for a variety of communications tools in partnership with the Digital Content Specialist and Engagement Specialist. The Communications Specialist will write record and otherwise capture and communicate the stories of the CBJ to the public at large.
To support the Citys prioritization of transparency and accessibility this position will coordinate across city departments to proactively gather and disseminate timely information respond to public inquiries and communicate regarding Assembly actions and activities. The role will work with the Engagement Specialist to identify and promote opportunities for public and community engagement. Additionally the position will coordinate internal communications to improve information flow among city employees and leadership and ensure messaging accuracy and consistency.
As a member of the Communications and Engagement (C&E) Division this role is key to fostering civic participation and enhancing the visibility and accessibility of city government through consistent clear engaging and inclusive communications. The Communications Specialist operates within a politically sensitive environment requiring a strong ability to navigate complex stakeholder and partner relationships and manage messaging with tact and discretion.
Minimum Qualifications
Education:
Bachelors degree from an accredited college in journalism public relations English communications business administration or a closely related field.
Substitution:
Four years of experience in journalism information dissemination or related public relations work.
Experience:
One (1) year of professional communications experience representing an organization or company.
License:
Valid Drivers License at time of appointment and for continued employment.
Supplemental Information
ADDITIONAL REQUIRED INFORMATION
A cover letter and at least one relevant written work sample is required to be included with the application. Work samples may include examples of any professional product the applicant deems relevant to the position.HIRING MANAGER CONTACT INFO
Hiring Manager:Ashley Heimbigner
Phone Number:
Please read the below information carefully to ensure your application submission meets all submittal requirements.
Education
If you are using education to meet the minimum qualifications you must document your education in your application and you may be required to provide transcripts.Work Experience
If you are using work experience to meet the minimum qualifications you must document your work experience in the application.If your application does not support minimum qualifications you may not advance to the interview and selection phase of the recruitment.
NOTE:Attaching a resume or curriculum vitae is not an alternative to filling out the application in its see resume or CV or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
Application Assistance
For questions regarding application submission or system operation errors please visit: your question is not answered in the FAQ you may contact the Department of Human Resources & Risk Management at or
For applicant password assistance please visit:
StatementThe City & Borough of Juneau complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation auxiliary aides or services or alternative communication formats please call or TTY: Alaska Relay 711 or 1- or correspond with the Department of Human Resources & Risk Management at or 155 Heritage Way Juneau AK 99801. The City and Borough of Juneau is an equal opportunity employer.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
