Programme Delivery Manager #AIDA

Singtel

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profile Job Location:

Singapore - Singapore

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

An empowering career at Singtel begins with a Hello. Our purpose to Empower Every Generation connects people to the possibilities they need to excel. Every hello at Singtel opens doors to new initiatives growth and BIG possibilities that takes your career to new heights. So when you say hello to us you are really empowered to sayHello BIG Possibilities.

Powering the Future with AIDA

To lead the next phase of our AI evolution weve launched a new business unit AIDA Artificial Intelligence & Data Analytics a strategic engine driving our transformation designed to scale our AI ambitions with precision and purpose. This marks a pivotal shift in how we operate innovate and serve to embed intelligence into every layer of our business

At Singtel this is more than a technology upgrade. Its a strategic transformation that redefines how value is created across the enterprise core augmenting human capabilities and unlocking entirely new potential. It is a transformation journey by aligning people platforms and processes under one cohesive strategy. Our mission is to build AI literacy and foster a culture where intelligence empowers people

We welcome you to join us on a transformational journey thats reshaping the telecommunications industry and redefining whats possible with AI at its core. Grow with us in a workplace that champions innovation embraces agility and puts human potential at the heart of everything we do.



The Programme Delivery Manager will support the design and delivery of AI and digital transformation initiatives.

This role will work closely with business stakeholders developers and cross-functional teams to ensure successful execution of user stories backlog refinement agile ceremonies and solution implementation

The role also assists in change management and adoption efforts to maximize value realization.

1. Deliver AI and Digital Transformation Initiatives

  • Deliver AI and digital projects on time and within scope.
  • Coordinate and participate in agile ceremonies including daily stand-ups sprint planning retrospectives and showcases.
  • Refine and manage backlogs in collaboration with users developers and testers.
  • Track delivery progress and escalate risks or blockers in a timely manner.

2. Act as Product Owner for Workstreams

  • Translate business requirements into well-structured user stories with clear acceptance criteria.
  • Prioritize user stories based on value complexity and user feedback.
  • Participate in user acceptance testing (UAT) and ensure sign-off from relevant stakeholders.

3. Act as Scrum Master and Facilitate Agile Ways of Working

  • Facilitate Scrum ceremonies like daily standups and sprint planning to keep the team aligned.
  • Remove impediments blocking the teams progress to ensure smooth delivery.
  • Champion agile practices within the team and across functions.
  • Monitor team velocity burndown charts and sprint outcomes to identify continuous improvement areas.

4. Support Change Management and Adoption

  • Collaborate with stakeholders to prepare SOPs training guides and user communications.
  • Gather feedback post-implementation and support continuous improvement loops.

5. Conduct Solution Documentation and Reporting

  • Maintain detailed documentation of requirements solutions and test outcomes.
  • Prepare progress updates and highlight issues for review with the Associate Director and broader leadership team

6. Contribute to Team Collaboration and Development

  • Participate actively in team discussions and knowledge-sharing activities.
  • Contribute to a positive solution-oriented team culture.

Skills for Success:

  • 38 years in digital transformation or product delivery
  • Good to have experience in AI analytics or process automation
  • Good to have exposure to machine learning RPA or data science tools
  • Experience in Agile delivery Scrum facilitation and User story writing


Required Experience:

Manager

An empowering career at Singtel begins with a Hello. Our purpose to Empower Every Generation connects people to the possibilities they need to excel. Every hello at Singtel opens doors to new initiatives growth and BIG possibilities that takes your career to new heights. So when you say hello to us ...
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Key Skills

  • Project Management Methodology
  • Project / Program Management
  • Program Management
  • Management Experience
  • Microsoft Powerpoint
  • Project Management
  • Microsoft Project
  • Budgeting
  • DoD Experience
  • Leadership Experience
  • Supervising Experience
  • Contracts

About Company

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The Singtel Group, Asia's leading communications group provides a diverse range of services including fixed, mobile, data, internet, TV, infocomms technology (ICT) and digital solutions.

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