Student Hourly - KFRTI Office Assistant

Job Description
60% - Support for Program Activities

• Answer customer inquiries and direct them to the proper staff member.
• Use a web-based registration systems to process program registrations.
• Maintain confidentiality of student information.
• Keep databases free of duplicate records.
• Review the accuracy of course documentation provided by course instructors.
• Coordinate the correction of documentation if incorrect or incomplete.
• Assist administrative staff with course registration and course reconciliation.
• Perform other duties as assigned.

30% - Assist with Program Management

• Record and forward training requests to Program Managers and Coordinators in their absence.
• Assist Program Manager and Coordinators in coordinating training courses and events.
• Assist with the preparation of teaching kits and materials (curriculum course materials visual aids) for assigned programs.

10% - Other duties as designated by Supervisor and/or Director.

• Complete special projects reports or other duties as directed by Supervisor and/or Director.

Disclaimer
The University of Kansas prohibits discrimination on the basis of race color ethnicity religion sex national origin age ancestry disability status as a veteran sexual orientation marital status parental status gender identity gender expression and genetic information in the universitys programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX Room 1082 Dole Human Development Center 1000 Sunnyside Avenue Lawrence KSTTY.

Work Schedule
10-15 hours per week flexible work hours to meet student class schedule. Tuesday - Thursday onsite at KFRTI Offices.

Contact Information to Applicants
Nicole Bettes

1. Experience with Microsoft Office Suite and Adobe Acrobat as demonstrated in the application materials.
2. Prior work experience that required high-quality customer service as evidenced by application materials.
3. Valid Drivers License.

1. Ability to type 40 words per minute.
2. Demonstrated ability to learn new technology systems.

Position Overview
This position is responsible for supporting fire and emergency services instructional program delivery through assigned administrative tasks. This is a customer-facing position interacting with the fire service on a regular basis. This position is responsible for assisting Kansas Fire & Rescue Training Program Managers and Coordinators in preparing training course materials. Assignments include but are not limited to assisting administrative staff with firefighter training and event documentation assisting program coordinators and managers with course material preparation assisting certification program with reports and mailing. This position requires a high level of accuracy and timely completion of tasks. This position requires the ability to work collaboratively with others and maintain positive working relationships with office staff.

As a State Fire Training organization and the State Certification Entity for Kansas Kansas Fire & Rescue Training Institute (KFRTI) is expected to help lead change in the fire service through training and credentialing including National Certification. Employees of KFRTI must demonstrate a customer-friendly attitude flexibility and a strong desire to help the Kansas fire service as well as continue to improve their own training and education.

The Kansas Fire & Rescue Training Institute is a unit of Jayhawk Global housed on the Lawrence campus. The Institute was created by the Kansas legislature to train Kansas firefighters in Institute serves fire departments and firefighters through a traveling instruction service that provides 500 training events per year potentially reaching every community and every county in Kansas.

The mission of Kansas Fire & Rescue Training Institute is to provide accessible comprehensive training and credentialing for fire and emergency response personnel to promote health and safety in Kansas communities.


Additional Candidate Instruction
A complete application includes:

• Resume
• A Cover letter addressing how the required and preferred qualifications are met
• Contact information for two references

To ensure consideration apply by 11:59PM Central Standard Time 9/12/2025.

Position Requirements
During the semester term of the appointment the student hourly must be enrolled in no fewer than 6 credit hours. For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester. Student Hourlies may be undergraduate or graduate students. (Exceptions granted for GRA/GTA/GA appointments DO NOT apply to Student Hourly appointments).

Employment Conditions
(1) Student employees are not eligible for remote work arrangements unless an exception is approved by the unit leadership and HR.

(2) This is an hourly/non-exempt position. A student employee cannot hold an hourly/non-exempt position and a salaried/exempt graduate or undergraduate position (GRA/GTA/GA/RUA/RGA) concurrently.