Service Advisor
Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Join The Gilbert Team!
The Gilbert Family employees many people throughout the Okeechobee community atour different entities. Our businesses areconsistently regarded as a premier place of employment in the area. Our teamis made up of individuals at Gilbert Chevrolet Gilbert Ford Gilbert Oil Company Gilbert Collision Center Gilbert Fleet & Commercial Gilbert Outdoors Gilbert Line-X Gilbert Experience Productions and Gilbert Realty Group.The diversity of the businesses helps increase opportunities both within the individual business and at other locations. Paired with our culture of customer care Gilbert has everything you are looking for in a long term employer.
Were interested in helping you take this next step in your career. We know that happy employees lead to happy customers!
Benefits We Offer
Medical Dental and Vision offered
401K Plan (matching)
Paid time off
Growth opportunities
Employee vehicle purchase plans
Family owned and operated
Responsibilities
Oversee service orders and flow of service drive. Ensure that customers receive prompt courteous and effective service.
Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled.
Ensure the daily inventory of technicians time is consistently sold to service customers.
Answer technical questions about vehicle problems warranties services and repairs.
Maintain Customer Success Index at or above company standards.
Assist in diagnosing vehicle problems; order parts and tools as necessary.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintain good working relationship with factory(s) and foster positive employee relations.
Qualifications
Previous experience preferred but willing to train
Organized and friendly personality
Time management skills
Fantastic communication skills with your customers
Professional well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid drivers license
Must be willing to submit to a background check
We are a Drug Free Workplace
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
