Market + Bar Operations Manager - MashUp Food Hall
Market + Bar Operations Manager - MashUp Food Hall
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1 Vacancy
Job Description
Job Title: Market & Bar Operations Manager
Location: Mashup Food Hall Louisville KY Employment Type: Full-Time Reports to: General Manager
About Mashup Food Hall
Located in Louisvilles vibrant NULU neighborhood Mashup is a bold expressive food hall featuring a curated mix of culinary vendors a full bar coworking space and covered patio. Its more than a place to eat-its a place to gather create and celebrate. Were here to serve guests with flavor energy and hospitality thats anything but ordinary.
Position Overview
Were seeking a strong service-forward operator to lead day-to-day execution of both front-of-house operations and the beverage program at Mashup Food Hall. As the Market & Bar Operations Manager youll be the go-to leader during service overseeing the guest experience FOH team and bar performance while also coordinating closely with our food vendors and leadership team.
This is a high-accountability hands-on role perfect for someone who thrives on structure team leadership and hospitality done right-especially in a multi-concept high-energy environment.
Key Responsibilities
Bar Program Management
- Develop cost and maintain rotating cocktail beer wine and N/A menus that complement vendor offerings
- Manage relationships with liquor distributors breweries and beverage partners
- Monitor beverage COGS pricing and inventory to ensure profitability
- Oversee POS accuracy cash flow and bar-side reporting via Toast
- Lead bar prep stocking cleaning and service systems
- Train and supervise bartenders and runners to uphold standards and efficiency
Daily Operations & Floor Leadership
- Serve as the on-site manager during peak hours leading service across the food hall
- Conduct daily opening and closing walkthroughs; ensure shift logs and checklists are completed
- Ensure shared spaces (condiment stations patios trash zones) are clean stocked and guest-ready
- Address service issues in real time with professionalism and a solution-first mindset
- Manage ordering of all market inventory and products to ensure the space runs smoothly
Team Oversight & Culture Building
- Lead and manage FOH staff including bartenders runners and bar leads
- Build team schedules aligned with sales trends events and holidays
- Deliver pre-shift briefings communicate priorities and support real-time troubleshooting
- Coach staff and document performance issues as needed escalating to GM when necessary
- Foster a collaborative inclusive and accountable workplace culture
Vendor & Cross-Department Coordination
- Act as primary liaison between bar vendors and FOH team during service
- Support vendors in resolving delivery setup and service issues
- Coordinate shared resources and event staffing in partnership with the Programming Manager
- Uphold and enforce guest experience standards hall-wide
Who You Are
- A systems thinker who brings calm structure and clarity to fast-paced operations
- A grounded leader who sets the tone for accountability teamwork and high performance
- A hospitality professional who balances big-picture thinking with on-the-floor presence
- A clear communicator who collaborates easily with independent vendors hourly staff and leadership
- Proficient in POS (Toast) and bar-side reporting and controls
Preferred Experience
- 35 years in hospitality management bar operations or food hall/casual dining leadership
- Strong understanding of beverage cost control inventory and vendor relationships
- Experience managing FOH service and staff in a high-volume setting
- Proven ability to lead both team operations and guest experience with confidence
- Flexible schedule including evenings weekends and event support
Required Experience:
Manager
Employment Type
Full-Time
