Lease Admin Associate Manager
Lease Admin Associate Manager
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Job Description
Job Title
Lease Admin Associate ManagerJob Description Summary
Job Description SummaryResponsible for managing the workflow and the day-to-day activities of the team for a specific functional or geographical area that supports the Portfolio Administration Service Line. The associate manager is also responsible for supporting the day-to-day activities at the client level and being a point of escalation for any questions or concerns that arise.
Job Description
- Manages a domestic portfolio life of lease after initial lease setup
- Abstracts term and conditions into system of record (SAP) (e.g. amendments terminations non-renewals etc)
- Administers critical dates in accordance with the real estate lease agreements
- Processes landlord/tenant payments (e.g. rent CAM and other lease related charges)
- Perform landlord/tenant CAM/Opex reconciliations
- Ensure lease data is compliant for lease accounting reporting (FASB)
- Reviews and approves work performed by other lease management specialists
- Request/collect outstanding landlord security deposits
- Updates system of record when discrepancies are identified through approval process and/or data integrity report
- May provide guidance and training as needed
- Request vendor setup from vendor management team and aligns in system of record
- May participate in system testing
- Request certificate of insurance for new leases and/or new landlord entity
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Manage all Portfolio Administration services for a specific team/account.
Oversee associates and operations on a day-to-day basis ensuring work is completed and deadlines are met
Provide leadership to staff with the goal of maximizing technology resources and improving processes
Provide new team integration and onboarding process
Support new hire training
Create and maintain trust and strong relationships with team members
Ensure specified account needs are met across team
Recommend new approaches policies and procedures to drive continual improvements in efficiency of services performed
Outline or oversee the continuous updates to the process playbooks
Support timely and accurate reporting to senior leadership and clients
Handle or oversee monthly rent and other critical reporting for clients and senior leadership
Provide regular feedback to leadership regarding issues challenges and areas for additional focus
Execute special projects as assigned by senior leadership
Collaborate with other divisions and Client entities including Transaction Management Facilities Management Construction/Design legal etc. as needed
Support and assist with department and companywide initiatives and ensure company standards are implemented met and maintained
Demonstrate initiative and reflect a sense of urgency in daily duties by meeting or improving upon deadlines
Stay up to date on the latest industry standards and trends
KEY COMPETENCIES
1. Leadership
2. Strong Customer Service Skills
3. Strong Communication Proficiency (oral and written)
4. Organization Skills
5. Technical Proficiency
6. Analytical Skills
7. Research Skills
8. Detail Oriented
9. Sense of Urgency
EDUCATION
Bachelors Degree preferred in any field; business finance/real estate accounting ideal
ADDITIONAL ELIGIBILITY QUALIFICATIONS
3 years relevant work experience
Ability to read and understand financial statements
Strong interpersonal skills
Ability to manage multiple high priorities
Strong proficiency with MS Office Suite (MS Word Excel and PowerPoint)
WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for 75% of the time; and extend hands and arms in any direction.
Cushman & Wakefield is an Equal Opportunity employer to all protected groups including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield please call the ADA line at 1- or email. Please refer to the job title and job location when you contact us.
INCO: Cushman & WakefieldRequired Experience:
Manager
Employment Type
Full-Time
