Client Service Supervisor
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Job Location:
Taipei City - Taiwan
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Supervises the work of a team of client service specialists
- Directs workflow and monitors workload to ensure client inquiries are addressed promptly
- Trains new client service staff in support policies and procedures
- Creates and distributes documented resolutions for common client service issues
- Provides direct support to assigned accounts and escalated issues
- Other duties as assigned
-OTHER SKILLS AND ABILITIES
- Client Service skills
- Quality Focus
- Problem Solving
- Freight Forwarding Knowledge
- Documentation skills
- Listening
- Resolving Conflict
- Ability to Multi-task
OTHER REQUIREMENTS
- Minimum seven years industry experience required
- Minimum five years supervisory experience required
Required Experience:
Manager
Key Skills
- Business
- Patient Care
- Compliance
- Facility
- Emergency
- Accounting
- HVAC
- Daily Operations
- Direct Supervision
- Professional Development
- Service Management
- Service Operations
- Service Quality
- Payroll
- Service Technician
About Company
Crane Worldwide Logistics provides top-class logistics solutions. Whether you're looking for Supply Chain Management, Freight Forwarding, Air Freight, Ocean Freight (FCL & LCL), Rail Freight, Trucking, Shipping, Warehousing, or Customs Brokerage, we are your nearby 3PL provider. Get a ... View more
