drjobs Multi-Store Manager

Multi-Store Manager

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1 Vacancy
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Job Location drjobs

Fayetteville - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Responsive recruiter
Benefits:
  • Employee discounts
  • Opportunity for advancement
  • Training & development
In a world where the hardest working Americans are strapped for both time and money Jackson Hewitt is on a mission to be their advocate. For our clients the tax return is the most important financial event of the year and the biggest paycheck many will receive. We want to help them get their maximum refund faster and with fewer associated fees.

This is a Seasonal Position that could lead into a year round position.

Under general supervision and in accordance with established company policies and procedures the Multi Store Manager (MSM) participates in the management activities (staffing productivity tax prep work and marketing) for various offices within an assigned area. This position manages the day-to-day activities of seasonal team members assigned to several store locations. Drives the operation at each location to maximize the efficiency of Tax Preparer work and increase revenue and office profitability. This role has access to and regularly requires working with information of a sensitive highly confidential nature and dealing with diverse matters which require a working knowledge of the business.

What youll do here:
  • Leads recruiting efforts and manages the interviewing process of seasonal employees for assigned area. Manages leads from JHNet and other sources.
  • Monitors associate performance to ensure adherence to quality standards deadlines and proper procedures correcting errors or problems.
  • Reviews and approves work schedules and timecard approvals monitor time tracker during all shifts works with Human Resources on any employee relations issues or complaints and training.
  • Ensures all assigned locations meet company standards including but not limited to: office set up buildouts and breakdown technology set up telecommunications office supplies and facilities maintenance. Maintains relationships with property managers and landlords.
  • Provides employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Monitors holds/voids/rejects discount reports and productivity reports for assigned store group. Also responsible for meeting all office goals including but not limited to revenue cash control and tax return count in assigned area.
Skills youll bring for success:
  • High School Diploma/GED or equivalent related business experience.
  • Two years previous management or supervisory experience required.
  • Proficiency with a variety of computer software applications such as electronic mail internet browser Word Excel and accounting or tax preparation software.
  • Previous professional tax preparation experience and possess a PTIN (Preparer Tax Identification Number) required.
Compensation: $15.00 per hour



Working at Jackson Hewitt

Jackson Hewitt is an innovator with nearly 6000 locations and were on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual federal and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products promotions and partnerships so clients get more.

Taxes are fun (really!)

Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6000 locations to choose from theres likely a Jackson Hewitt location near you including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.


PTIN Certification: Yes

By submitting this form I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc. and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically with regard to employees of franchisees such franchisees and not Jackson Hewitt will have exclusive control over all employment-related decisions including decisions concerning hiring firing wages conditions of employment discipline staffing or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisees job application process is specific to that franchisee and will not be communicated to any other entity.


Required Experience:

Manager

Employment Type

Full-Time

Company Industry

About Company

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