Preferably with Salesforce experience as part of the regional Business Process Re-engineering team (BPR) and broader WW BPR group the regional change manager will focus on various aspects of changes including business processes systems and technologies impacting the teams in region. Working closely with the global change team you will support the creation and a delivery of change strategies and plans to help teams in region enhance their adoption of new solutions by honing methods of effective and sustained behavior change. This is a great opportunity for someone who is looking to play a key role in implementing fast and effective change across regional and global teams in Apple Sales.
Experience in sales process change and transformation. I.e. experience in core sales processes such as lead/pipeline management sales program management account planning forecasting demand generation reporting.
Knowledge and experience of implementing change management principles methodologies and tools.
Strong understanding of how people journey through change as well as the change process.
Experience with large-scale organizational change efforts.
Experience of project management approaches tools and phases of a project life-cycle
Experience in approaches to create and manage localized content needs.
Strong attention to detail.
Flexibility to work in ambiguous situations highly matrix environments and support other cross program work-streams as necessary.
Exceptional written and verbal communication and presentation skills to audiences of varying seniority.
Excellent active listening skills.
Good business insight and understanding of organizational issues and challenges.
Problem solving and root cause identification skills.
Past experience with developing communications and training material.
Ability to identify engaging communication channels to support partner onboarding.
Ability to operate at a strategic level and deep-dive as needed into operational / tactical detail.
Lead by example and support encourage and develop team members.
Great teammate and able to work collaboratively with and through others.
High level of professionalism energy and sense of urgency to make things happen.
Ability to establish and maintain trust credibility and build strong relationships.
Ability to influence others and move toward a common vision or goal.
Resilient and tenacious with a propensity to persevere.
Expertise leading cross-functional workshops to drive consensus.
Experience in managing internal vendor and consultant resources.
Proficiency and interest in new technical concepts.
Experience in delivering within large scale ERP transformation implementations preferably Salesforce
Past experience with agile delivery models
Fluency in Japanese and English
BA/BS or equivalent degree in Business Management Organizational behavior or Industrial / Organizational Psychology or related discipline
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