ServiceNow Developer (Onsite/Hybrid)
ServiceNow Developer (Onsite/Hybrid)
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1 Vacancy
Job Description
Job Title: ServiceNow Developer (Remote/Onsite Hybrid Model)
Location: Arlington VA
Duration: 1 Year (possible extension)
Remote/Onsite Hybrid Model
This position requires the individual to be on-site at Corporate Headquarters in Arlington VA and Dulles Airport Corporate office for at least four days a week (i.e. Monday Tuesday Wednesday and Thursday). The remaining day could be remote. Work hours should be between 8:00 am and 6:00 pm.
This position does not require a vehicle to mobilize between campuses.
This position does not require AOA security access badging.
Description
The position is responsible for analyzing existing change configuration and release management processes identifying gaps and leading the implementation of an improved vision for clients ServiceNow application. Therefore the candidate must have extensive experience in ServiceNow.
Job Description and Role
- Identify gaps inefficiencies and improvement opportunities of ServiceNow implementation assess the current use of ServiceNow and identify opportunities to expand its use to improve workflows
- Design and develop custom applications modules and integrations within the ServiceNow platform.
- Customize and configure ServiceNow modules including ITSM (Incident Problem Change Request) Knowledge Service Catalog CMDB and others as required.
- Develop and maintain ServiceNow Dashboard Portal workflows business rules UI policies client scripts and scheduled jobs.
- Integrate ServiceNow with third-party systems using REST/SOAP APIs and MID servers.
- Collaborate with process owners architects and stakeholders to gather requirements and translate them into technical solutions.
- Ensure code quality performance and adherence to platform best practices.
- Assist in platform upgrades patching and performance tuning.
- Provide technical documentation user guides and support during testing and deployment.
- Troubleshoot and resolve issues related to configurations scripts and integrations.
- Collaborate with various stakeholders to understand existing configuration change management processes.
Qualifications
- 8 years of hands-on ServiceNow development experience.
- Strong understanding of core ServiceNow modules including ITSM CMDB and Service Catalog.
- Proficient in scripting using JavaScript Glide API and ServiceNow Studio.
- Experience with REST/SOAP API integrations and authentication mechanisms (OAuth basic auth etc.) is plus.
- Familiarity with ServiceNow Flow Designer Portal and Automation Engine.
- Experience with version control tools (e.g. Git) and CI/CD practices in ServiceNow.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Strong problem-solving and communication skills.
Employment Type
Full-time
