Field Service Technician
Field Service Technician
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Salary Not Disclosed
1 Vacancy
Job Description
Field Service Technician Job Opportunity
Location: Ann Arbor MI
The ideal candidate should possess the following qualifications:
- Proficiency in interpreting electric/electronic ladder diagrams.
- Competence in reading mechanical ANSI/ISO prints.
- Proficient in PLC/HMI programming.
- Willingness to travel embracing new locations and challenges.
- Exceptional customer service communication and self-management skills.
Role and Responsibilities:
- Engage with customer inquiries over the phone and provide responsive assistance.
- Take charge of installations and tests and furnish operational guidance to customer technicians/operators.
- Utilize diagnostic tools to meticulously identify technical malfunctions and challenges.
- Rectify faulty or broken mechanical components and manage the ordering process for necessary replacements.
- Act as an advocate for the companys technical services underscoring their benefits to clients.
Requirements for the Field Service Technician Role:
- Independent work capability at customer sites demonstrating adaptability and self-reliance.
- Effective time management for travel and on-site technical service duration.
- Flexibility to accommodate varying work schedules and shifts.
- Proficiency in diagnosing and resolving issues based on customer-provided technical descriptions.
Employment Type
Full-time
