Customer Support Specialist
Customer Support Specialist
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Job Description
Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas including energy food water and shipping.
As we push forward the innovative open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.
About the job:
Manage the order to cash process for Complex component Project Field Service and Service Operations Orders from the order acceptance to invoicing (Order fulfillment Ordering Equipment Parts & Technical expertise Monitoring cost Warehousing Order Shipping and Customer Invoicing).
Customer support during the process: order status delivery date. Purchase control and preparation of suppliers shipping documents.
Export & Import coordination: documentation logistics custom clearance.
Handling of suppliers database.
Backlog and WIP maintenance.
Claims administration.
We care about diversity inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidates fit to a role. To help us achieve this we apply Pymetrics assessments and upon application you will be invited to play the assessment games.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
