Instructional Designer
Instructional Designer
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Job Description
As a key member of the Customer Enablement and Documentation team the Instructional Designers
primary role is to create and iterate training content and support training initiatives that serve
customers partners and Trintechers.
WHAT YOULL DO
- Develop proficiency and expertise in Trintechs product suite to deliver first-rate training to
customers partners and Trintechers. - Attain/maintain knowledge necessary to be fluent in
all products for which you create content including the business purposes of each how to
use them and best practices. - Demonstrate expertise in learning principles and adult learning methodology to deliver
training that achieves learning objectives. - Work with departmental leadership to update
existing standards advocate for and define new standards and establish best practices with
learning principles and learning methodologies in mind. - Collaborate with Instructional Designers and Subject Matter Experts across the organization
to validate new and evaluate existing course materials for a diverse group of users at a
variety of technical proficiency levels. This is an iterative process to establish and maintain
engaging learning activities that can include reviewing/revising course materials for effective
delivery and messaging communication of proper application of accounting concepts
adding/editing course exercises that reinforce key learning objectives and updating training
environments. - Build a cross-departmental network of Subject Matter Experts to consult with for content
development fostering an enthusiastic iterative and collaborative partnership. - Develop and maintain training content including course descriptions course outlines
learning objectives content exercises exams and training guides consistent with
departmental standards. - Develop and maintain eLearning and video content consistent with departmental standards.
Employ creative design skills to create supporting interactive materials and media. - Serve as the liaison to specific learning communities such as partners to design build and
implement training programs to meet the requirements for each learning community. Assist
in promoting training to drive adoption for specific learning communities. - Deliver in-depth and interactive technical training to users in various learning settings which
includes multi-day classroom training multi-day virtual training and webinars as needed. - Execute interactive virtual training using Zoom WebEx or similar platforms as needed.
- Upload and manage content within the Success Centers and LMS as needed.
- Provide support for training operations as needed.
- Provide support for Success Center and LMS as needed.
- Perform other duties as assigned.
WHO YOU ARE
- Fluent Norwegian or Swedish and English
- 2 years of experience developing training content for internal/external training.
- 2 years of experience and career development in technical learning.
- 2 years of experience delivering online training through an LMS including eLearning videos
and other learning methods. Experience with financial software is highly favorable. - 2 years of experience delivering software training in a classroom setting or virtual setting.
- Proficient in adult learning theory instructional design and learning evaluation methodologies.
- Excellent training presentation facilitation research and analytical skills.
- Excellent interpersonal skills in face-to-face and virtual settings to create an environment
conducive to learning for diverse participants. - Organized and detail oriented.
- Proficient in Microsoft Office Suite specifically PowerPoint and Word.
- Experience using Zoom WebEx or similar platforms to facilitate virtual training and webinars.
This is highly favorable. - Ability to manage multiple assignments simultaneously.
- Ability to quickly adopt knowledge of new technology and software. Experience with Trintech
products is highly favorable. - Strong working knowledge of design platforms such as Articulate Captivate Camtasia or
similar platforms is a plus.
At our core Trintechers stand committed to fostering a culture rooted in our core values Humble Empowered Reliable and Open. Together these values guide our actions define our identity and inspire us to continuously strive for excellence in everything we do.
Should you require (or need) accommodations throughout any stage of the recruitment process please provide your requirements toand we will work with you to accommodate your needs.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
Employment Type
Full-Time
