Quality Improvement & Performance Advisor

Ann & Robert H. Lurie Childrens Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence kids and their families are at the center of all we do. Ann & Robert H. Lurie Childrens Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

The Quality Improvement & Performance Advisor will be responsible for the development implementation and delivery of clinical quality initiatives for the Lurie Childrens Health Partners Clinical Integration Network (CIN). Quality Improvement and Performance Advisors skillfully apply the principles of quality improvement project management stakeholder management and meeting facilitation to identify inefficiencies and develop and implement creative solutions that address barriers to optimal cost-effective care. Quality team members work effectively with diverse stakeholders such as CIN leadership external vendors Lurie Childrens leadership Lurie Childrens specialists and community pediatricians / practices to improve quality of care and clinical outcomes for the CIN pediatric population.

Job Responsibilities:

• Participates in the implementation of a strategic structured approach to quality improvement of care across the network with a primary focus on community-based practices in value-based contracts.
• Develops implements and provides project management support for initiatives that improve quality cost and utilization for a subset of practices. Proactively anticipates project barriers and establishes contingency plans.
• Serves as the face of the CIN in the physician offices and the primary point of contact for questions and issues. Develops and enhances relationships with community-based physicians and their practice staff.
• Supports practices in the network in transitioning to value-based payment structures that promote achieving the CIN mission.
• Leads physician and practice staff training and education regarding updates in value-based principles such as cost utilization quality and patient experience metrics as well as vendor-supported tools.
• Develops coherent actionable summaries from the input of hospital and community providers staff and additional stakeholders generated during meetings.
• Interprets data from a variety of sources and regularly shares data in an actionable format with practices.
• Develops and shares meaningful summary reports supporting priority metrics for the CIN; possesses working knowledge of the payor contracts and annual incentive models.
• Monitors practice-specific data to continually identify opportunities for improvements in quality cost and utilization.
• Collaborates with Financial Analytics Team to share specialty retention reports market analysis patient-provider assignment and contracting with practices.
• Collaborates with the Director of Operations and CIN vendors for ongoing clinical and claims data acquisition & integration in support of the clinical quality measures.
• Troubleshoots issues identified by practices in CIN-supported tools.
• Attends CIN meetings as requested by leadership.
• Performs job functions adhering to service principles with customer service focus of innovation service excellence and teamwork to provide the highest quality care and service to our patients families co-workers and others.
• Other job functions as assigned.
  

Education and Experience:

• Bachelors degree required. Masters degree (MPH MHA MSN MBA or other relevant degree) preferred.
• Minimum of 3 years of related professional experience required.
• Strong computer skills; Microsoft Office Suite and vendor applications; experience using EMR system(s) preferred.
• Exceptional communication and interpersonal skills.
• Local travel required; ability to attend evening meetings required on occasion.
• Ability to apply quality improvement and process improvement techniques and methodologies in value-based arrangements.
• Understanding of integration of care across the continuum.
• Demonstrated knowledge and experience in utilizing quality measurement systems and in creating practical and effective practice workflow tools.
• Proven ability to create and maintain relationships with physicians and medical practice personnel.

Education

Pay Range

At Lurie Childrens we are committed to competitive and fair compensation aligned with market rates and internal equity reflecting individual contributions experience and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions.In addition to base salary Lurie Childrens offer a comprehensive rewards package that may include differentials for some hourly employees leadership incentivesfor select roles health and retirement benefits and wellbeing programs. For more details on other compensation consult your recruiter or click the followinglink to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO) Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life AD&D and Disability

• Critical Illness Accident and Hospital Indemnity coverage

• Tuition assistance

• Student loan servicing and support

• Adoption benefits

• Backup Childcare and Eldercare

• Employee Assistance Program and other specialized behavioral health services and resources for employees and family members

• Discount on services at Lurie Childrens facilities

• Discount purchasing program

Theres a Place for You with Us

At Lurie Childrens we embrace and celebrate building a team with a variety of backgrounds skills and viewpoints recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly appreciate differences and make meaningful connections that foster belonging. This is a place where you can be your best so we can give our best to the patients and families who trust us with their care.

Lurie Childrens and its affiliatesare equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity or expression religion national origin ancestry age disability marital status pregnancy protected veteran status order of protection status protected genetic information or any other characteristic protected by law.

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