Director of Clinical Operations
Director of Clinical Operations
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
About the Company
Our client is the shared services arm of a leading multinational healthcare organization. Operating out of their BGC site the Philippine office supports global operations by delivering critical back-office clinical and support services across the organizations healthcare ecosystem.
With projected growth in clinical operations they are expanding their leadership team and are currently looking for a Director of Clinical Operations to lead and scale their clinical programs in the Philippines.
The Role
As Director of Clinical Operations you will oversee four key clinical operations teams supporting the companys global initiatives with a total team size of approximately 300 FTEs. You will play a key role in ensuring operational excellence and driving strategic growth across the clinical operations function.
This role is pivotal to shaping the future of the clinical service delivery model in the Philippines with direct coordination across U.S.-based stakeholders. Candidates must bring deep experience in clinical operations ideally with a background in revenue cycle management (RCM) and demonstrate success in leading large-scale teams within a shared services or multinational setting.
Key Responsibilities
Lead and manage four existing clinical operations teams ensuring delivery against KPIs and SLAs.
Provide strategic oversight and execution for clinical support functions including clinical trial processes post-market surveillance and other health operations.
Collaborate with U.S.-based stakeholders and global business units to align clinical operations with enterprise goals.
Develop and implement operational strategies that support scalability and high performance.
Strengthen internal governance regulatory compliance and process excellence.
Champion people leadership through engagement mentorship and organizational development initiatives.
Spearhead innovation and continuous improvement efforts using digital health platforms and CTMS/EDC technologies.
Support and potentially expand RCM operations to optimize clinical support performance.
Qualifications
Bachelors degree in a clinical or healthcare-related field (e.g. Nursing Pharmacy Life Sciences); advanced degrees are a plus.
Minimum of 15 years of progressive clinical operations experience including at least 5 years in senior leadership roles.
Prior experience managing large teams within a shared services or multinational healthcare environment in the Philippines is required.
Strong background in clinical trial support regulatory compliance (e.g. FDA ICH-GCP EMA) and healthcare standards.
Familiarity with CTMS EDC platforms and other digital health systems.
Prior experience in revenue cycle management (RCM) is a strong advantage.
Proven ability to influence in a matrixed global organization.
High energy hands-on leader with a flexible adaptable mindset and make-it-happen attitude.
Exceptional interpersonal and communication skills.
Other Details
Work Setup: Hybrid (onsite in BGC Taguig with remote flexibility)
Schedule: Primarily night shift with occasional flexibility for global meetings
Interviews: Multi-stage process (minimum 4 interviews)
Compensation: Attractive guaranteed package Annual Performance Bonus (STI)
Start Date: ASAP
How to Apply
Qualified candidates are invited to submit their CV and a brief cover note detailing relevant experience. Please note that due to the confidential nature of this role company details will only be shared during later stages of the process.
Required Experience:
Director
Employment Type
Full-Time
