Over 50000 customers globally trust our end-to-end cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before and with double digit growth year over year no provider is better positioned to deliver better outcomes on scale than Extreme.
Come become part of something big with us! We are a global leader with hubs in Europe North America South America Asia Pacific and the Middle East.
This role also requires the Systems Engineer to manage and maintain the Customer Demo Lab environment. This role involves maintaining a wide range ofExtreme Networksequipment used for testing validation and integration will be responsible for maintaining lab infrastructure ensuring operational readiness supporting test scenarios and collaborating with engineering and product teams with test setups and contributing to automation and innovation efforts within the lab. You will leverage on this lab to demonstrate the value of the solutions from Extreme Networks to the customers.
Key Responsibilities
Collaborate with account managers to identify customer needs and propose technical solutions that align with business goals.
Conduct training and product demonstrations to Extreme employees customers and partners.
Participate and deliver technical assessments proof-of-concept deployments and architectural workshops for prospective customers.
Collaborate with sales teams partners and internal stakeholders to support regional revenue goals and extend market reach
Build strong relationships with key technical stakeholders at customer organizations.
Stay up to date on industry trends competitive landscape and emerging technologies
Providepre-sales technical supportfor RFPs RFIs and solution proposals.
Act as a liaison between customers and product/engineering teams to provide feedback and ensure solution alignment.
For the Customer Demo Lab:
Deploy configure and maintain Extreme Networks hardware and software
Design and maintain layer 2/3 topologies including VLANs routing and IPv6 configurations.
Monitor and troubleshoot lab network performance and stability.
Maintain lab documentation (topology diagrams IP plans configurations).
Support automated testing frameworks and integrate network infrastructure into CI/CD pipelines where applicable
Collaborate with product QA and development teams to support feature validation and integration testing.
Configure and maintain network services in the lab (e.g. DHCP DNS NTP syslog).
Implement and manage firmware upgrades and backup configurations across test equipment.
Manage physical cabling and racking of devices; ensure proper labeling and cable management.
Track hardware inventory licensing and lab resource allocation.
Technical Skills & Experience
Bachelors degree in Computer Science Engineering or related technical field.
3 years of experience insales engineeringsolutions architecture ornetwork consulting.
Strong understanding ofenterprise networkingswitching/routingwireless LAN and/orcloud-managed networks.
Good understanding of the Network Industry Landscape
Excellent presentation communication and interpersonal skills.
Strong troubleshooting and problem-solving capabilities.
Understanding of cloud-managed networking platforms and integration with security and automation workflows.
Solid troubleshooting skills with CLI SNMP and packet analysis tools (e.g. Wireshark).
Experience with network simulation and testing tools
Comfortable with bothphysical and virtual network environments.
Vendor certifications that demonstrate expertise innetworking wireless technologies access control and cloud are highly preferred
Experience as aNetwork EngineerorLab Engineerin a technical environment.
Technical Skills & Experience
Bachelors degree in Computer Science Engineering or related technical field.
3 years of experience insales engineeringsolutions architecture ornetwork consulting.
Strong understanding ofenterprise networkingswitching/routingwireless LAN and/orcloud-managed networks.
Experience working with vendors such asCisco Aruba Juniper or similar.
Excellent presentation communication and interpersonal skills.
Strong troubleshooting and problem-solving capabilities.
Understanding of cloud-managed networking platforms and integration with security and automation workflows.
Solid troubleshooting skills with CLI SNMP and packet analysis tools (e.g. Wireshark).
Experience with network simulation and testing tools
Comfortable with bothphysical and virtual network environments.
Vendor certifications that demonstrate expertise innetworking wireless technologies access control and cloud are highly preferred
Experience as aNetwork EngineerorLab Engineerin a technical environment.
Soft Skills
Strong written and verbal communication skills with the ability to explain technical concepts to both technical and non-technical audiences.
Ability to work independently and manage multiple priorities.
Customer-oriented mindset with strong problem-solving skills.
Collaborative approach when working with internal teams and external partners.
Language Skill:
Fluent in Japanese (native or business level) and proficient in English (reading/writing/speaking)
What Youll Gain
Opportunity to work with a variety of modern networking technologies across diverse customer environments.
Supportive team environment focused on continuous learning and collaboration.
Exposure to enterprise education government and service provider use cases in the Japan market.
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