drjobs Insurance Commercial Lines, Senior Account Manager, Complex Accounts

Insurance Commercial Lines, Senior Account Manager, Complex Accounts

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1 Vacancy
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Job Location drjobs

Miami Lakes, FL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

About Acrisure:

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters including Insurance Reinsurance Cyber Services Mortgage Origination and more.

Acrisure employs over 17000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation client centricity and an indomitable will to win.

Job Summary:

Typically expect some professional experience in account management and/or sales. Applies the core principles of insurance to everyday situations and demonstrates the skills and knowledge to understand specific needs or requirements that may require an inventive approach. Typically an individual contributor; works with rare guidance or supervision. Performs more advanced responsibilities and are primary points of contact for the clients they oversee. Develops coverage strategy and plan. Sr. Account Managers have their own accounts and likely work with more complex or demanding clients. Required to have the necessary insurance license(s).

Job Functions Unique Duties and Responsibilities:

  • Works directly with clients Producer to develop a marketing strategy for new and renewal business that meets the clients needs and exposure.

  • Works directly with Clients to obtain underwriting information required.

  • Serves as an insurance advisor and consultant to the agencys clients by assisting them with making coverage changes and/or adding necessary coverages; accordingly uses each contact with the client as an opportunity to review the whole account round it and market.

  • Informs and educates clients about policy coverages changes exclusions and insurance coverage needs.

  • Establish rapport with Underwriters to present negotiate and secure competitive and comprehensive quotes with coverage specific to the clients exposures.

  • Have in depth knowledge of coverage on all commercial lines of business and coverage forms; have knowledge of rating rules and limitations.

  • Be familiar with the agencys contracted carriers appetite and underwriting guidelines.

  • Able to navigate numerous company websites for quoting various lines of business online and making online changes.

  • Prepares summaries of insurance schedules quotes and proposals.

  • Prepares all applications and required documents for signing.

  • Bind coverages and changes with carriers/brokers.

  • Review all binders to confirm coverage bound accurately reflects coverage ordered.

  • Verifies policy and endorsement information facilitating corrections when necessary.

  • Works directly with clients to answer incoming calls/questions on coverage changes and billings; takes and reports claims to carriers.

  • Issues Certificates of Insurance Evidence of Property Insurance Auto Insurance ID Cards to evidence coverages.

  • Verifies accuracy of direct bill cancellations and takes appropriate corrective action when needed.

  • Processes and follows up on other cancellation requests to carriers to ensure accurate and timely resolution.

  • Uses agency credit and collection policy in invoicing and pursuing prompt payments.

  • Maintains and updates electronic and client activity files.

  • Provides other technical support to Producer to benefit clients and to reach agencys strategic business goals.

  • Assists or completes other tasks as directed by agency management.

Other duties may be assigned as needs arise or as required. This description is not intended as a contract and is subject to change.

Personal and Organizational Development:

  • Sets priorities and manages workflow to ensure efficient timely and accurate processing of transactions and other responsibilities.

  • Maintains a cordial and effective relationship with clients co-workers carriers and other business contacts.

  • Keeps informed regarding industry information new product information legislation coverages and technology to continuously improve knowledge and performance.

  • Interacts with other effectively by utilizing good communications skills cooperating purposefully and providing information and guidance as needed to achieve the business goals of the agency.

  • Maintains up to date technical knowledge and understands how to perform technical tasks to expedite client service.

Education/Experience Requirements:

  • Five (5) years experience in Commercial Lines with complex accounts required

  • Must have a valid 2-20 Florida license.

  • Some college education is preferred

  • Insurance designations preferred

  • Ability to use computer calculator agency automation system and proficiency in programs including but not limited to Microsoft Word and Excel.

  • Ability to understand and communicate both in writing and orally with others.

  • Must be a team player and customer service oriented.

  • Ability to perform repetitious tasks with high attention to detail.

Competencies:

  • Functional Technical Skills-has functional and technical ability to do job at high level of accomplishment.

  • Informing- provides information so that decisions can be made on a timely basis with accuracy.

  • Time Management- uses time effectively and efficiently concentrates efforts on more important priorities.

  • Customer Focus dedicated to meeting the expectations and requirements of external and internal customers.

  • Quantity of Output-amount of work is expected to meet goals on regular basis.

  • Quality of Work Output-is with few errors with little rework.

Candidates should be comfortable with an on-site presence to support collaboration team leadership and cross-functional partnership.

Benefits and Perks:

  • Competitive compensation

  • Flexible vacation policy paid holidays and paid sick time

  • Medical Insurance Dental Insurance and Vision Insurance (employee-paid)

  • Company-paid Short-Term and Long-Term Disability Insurance

  • Company-paid Group Life insurance

  • Company-paid Employee Assistance Program (EAP) and Calm App subscription

  • Employee-paid Pet Insurance and optional supplemental insurance coverage

  • Vested 401(k) with company match and financial wellness programs

  • Flexible Spending Account (FSA) Health Savings Account (HSA) and commuter benefits options

  • Paid maternity leave paid paternity leave and fertility benefits

  • Career growth and learning opportunities

  • and so much more!

Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location.

Acrisure is committed to employing a diverse workforce. All applicants will be considered foremploymentwithout attention to race color religion age sex sexual orientation gender identity national origin veteran or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisures property and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisures Human Resources Talent Department.


Required Experience:

Manager

Employment Type

Full-Time

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