Manager, Financial Crimes (KYC/KYB/AML)
Manager, Financial Crimes (KYC/KYB/AML)
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1 Vacancy
Job Description
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the worlds largest enterprises to the most ambitious startups - use Stripe to accept payments grow their revenue and accelerate new business opportunities. Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career.
About the team
The Financial Crimes team plays a critical role in ensuring a healthy financial ecosystem and maintaining trust in Stripes platform. We ensure that prohibited parties cannot utilize our services and identify bad actors engaging in money laundering terrorist financing or other financial crimes. As Stripes user base and global footprint grows dramatically this team is essential for mitigating risk and upholding regulatory compliance directly contributing to Stripes mission of increasing the GDP of the internet safely and responsibly.
What youll do
In this role you will lead and build the Bridge Financial Crimes Operations team which was established following Stripes acquisition. You will manage a team of Operations Associates dedicated to mitigating financial crime risks specifically for Bridge customers and end-users. Your main focus will be guiding the team through critical Know Your Customer (KYC) Know Your Business (KYB) and Anti-Money Laundering (AML) reviews. This includes overseeing the validation of customer and end-user data and documentation analyzing transactions and on-chain activity and assessing customer behavior to effectively detect and prevent money laundering and other financial crimes within the Bridge ecosystem.
The Financial Crimes Operations Manager will be an adaptable leader and cultivate the engagement of their team members while guiding them to be the best they can be through feedback coaching mentoring and advocacy within the organization. This means helping to set team goals and using metrics to efficiently measure and guide team performance in pursuit of those goals. To be a fit you will have a strong operations mindset be able to move quickly and be passionate about delivering an incredible user experience.
Responsibilities
- Set a clear strategic vision for the Bridge team and build the path to execute it in both the short and long-term ensuring alignment with overall Financial Crimes and company objectives
- Recruit manage and develop a high-performing team of in-office Financial Crimes Operations Associates fostering a collaborative inclusive and results-oriented environment
- Guide your team in conducting thorough financial crimes investigations (including AML and Terrorism Financing) by analyzing accounts and transactional data to effectively identify and mitigate risks
- Drive operational efficiency within AML investigations and KYC/KYB operations defining and managing core metrics and SLAs for team performance
- Proactively identify gaps and opportunities leading initiatives to enhance systems and scale operations to address emerging financial crime risks
- Collaborate with and influence cross-functional stakeholders (e.g. Risk Compliance Product Engineering Legal) to optimize user experience improve processes and mitigate risks
- Cultivate a team culture aligned with Stripes values ensuring engagement and professional growth through structured feedback coaching mentoring and advocacy
- Utilize data to analyze performance identify trends conduct root cause analysis and make informed decisions
Who you are
Were looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements you are encouraged to apply. The preferred qualifications are a bonus not a requirement.
Minimum requirements
- 5 years of direct people management experience within financial crimes (AML Sanctions Fraud) risk compliance or related operations functions
- Expertise in AML regulations (such as BSA/Patriot Act EU Anti-Money Laundering Directives) financial crime typologies (money laundering terrorism financing) sanctions regimes (OFAC) associated controls/processes (including KYC/KYB) and best practices for investigations and risk mitigation
- Operational background with demonstrated experience in driving process improvements managing performance against SLAs/metrics and scaling operations
- Strategic thinking and problem-solving skills with the ability to navigate ambiguity and translate complex challenges into actionable plans
- Ability to analyze performance data identify trends and make data-driven decisions
- Excellent written and verbal communication skills in English and Spanish
Preferred qualifications
- Industry certifications such as ACAMS ICA CFCS or similar
- Knowledge of or experience working with financial crime technology stacks (e.g. transaction monitoring systems case management tools screening solutions)
- Strong understanding of cryptocurrency financial crime risks particularly related to stablecoins
- Experience collaborating closely with Product or Engineering teams to enhance tools and systems
- Experience working in a fast-paced high-growth technology company particularly within payments e-commerce or fintech
- Experience building and scaling new teams or functions
Required Experience:
Manager
Employment Type
Full Time
