Hardware Logistics Analyst (Hybrid)
Hardware Logistics Analyst (Hybrid)
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Job Description
Who is Forcepoint
Forcepoint simplifies security for global businesses and governments. Forcepoints all-in-one truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20 years in business. 2.7k employees. 150 countries. 11k customers. 300 patents. If our mission excites you youre in the right place; we want you to bring your own energy to help us create a safer world. All were missing is you!
The Hardware Logistics Analyst will be responsible for all aspects of global fulfilment & logistics duties & some supply chain crossover including integrator/customer interaction documentation query delivery inventory planning/scheduling timely response and record keeping in internal systems; and will also work closely with the other members of the Supply Chain & Hardware Logistics team on the global revenue order process.
(Hybrid role based from our Cork office)
Responsibilities
Industry Expertise Good understanding of general supply chain & logistics including forecasting supply chain stock management import/export processes regulations and documentation.
Customer Focus Prioritize satisfaction by offering tailored solutions and prompt issue resolution throughout transactions.
Effective Communication Coordinate inventory planning/scheduling forecasts shipments address inquiries and provide updates to ensure transparency and trust.
Detail Management Maintain accurate stock reports import/export documentation & reporting in compliance with regulations and company policies.
Proactive Troubleshooting Anticipate and resolve challenges to optimize efficiency and minimize disruptions in operations.
Reviewing revenue RMA or EVAL requests and issue release/management of associated orders to fulfill daily KPI requirements
Working with the internal/external teams to understand prospective order requirements
Work with the internal team and the external integrator to ensure all hardware orders (revenue EVAL and RMA) are shipped and delivered in an efficient timely and cost-effective manner
Assist with ensuring inventory accuracy leading inventory audits configuring ERP system for optimal storage management and driving data driven decisions through strong analytical capabilities.
Daily review of logistics reports received from integrators and follow up on any/all issues arising
Reconcile hardware movements across all internal systems
Assist with the extended warranty process
Work with Product Management Engineering and IT teams on new hardware product roll-outs
Other ad hoc projects as required
Qualifications and experience required
Education: 3rd level qualification or equivalent
Proficiency in Salesforce and MS Office Suite (especially MS Excel) required
Experience in logistics or distribution within a manufacturing or similar US MNC environment would be beneficial but not essential
Knowledge of import/export shipping and freight procedures for EMEA APAC CALA is also beneficial but not essential
Excellent communication skills both verbal and written
Commitment to providing excellent customer service
Proven ability to multi-task and deal with changing requirements
Attention to detail and accurate timely and diligent performance of all duties
Team player positive and flexible attitude
Dont meet every single qualification Studies show people are hesitant to apply if they dont meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace so if there is something slightly different about your previous experience but it otherwise aligns and youre excited about this role we encourage you to apply. You could be a great candidate for this or other roles on our team.
The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race color creed religion sex sexual orientation gender identity marital status citizenship status age national origin ancestry disability veteran status or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Companys career webpage as a result of your disability. You may request reasonable accommodations by sending an email to .
Applicants must have the right to work in the location to which you have applied.
Required Experience:
IC
Employment Type
Full-Time
