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Shangri-La Kuala Lumpur
Be part of our Shangri-La family
Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific North America Europe and the Middle East.
Based in Hong Kong we are expanding globally with developments under way throughout Asia the Middle East and Africa. With our extensive footprint in Asia and in key cities worldwide we offer global exposure exciting career prospects and opportunities in hospitality F&B real estate technology marketing design business development finance project management and many other areas.
Shangri-La Kuala Lumpur is perfectly situated in the heart of the city to explore and discover well-known attractions and activities that Kuala Lumpur has to offer.
As a premier deluxe hotel with a proud tradition in providing gracious Malaysian hospitality to the world we are inviting dynamic individuals to join one of the regions most exclusive city hotel.
We are in search of energetic vibrant and multi-skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the hotel.
It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail and the skills to perform. Someone with an attitude to deliver and a passion to delight.
Responsibilities
Manage and execute the campaign management lifecycle ensuring clarity and alignment with commercial objectives.
Plan and deliver tactical campaigns across regional cluster and hotel levels including strategy messaging targeting and budgeting.
Coordinate campaign operations across owned media channels ensuring content and assets are properly executed.
Analyze feeder market insights and post-campaign performance to drive data-driven decisions.
Build and maintain strong strategic relationships with internal stakeholders and external partners.
Drive the tactical campaign calendar and ensure synergy across hotels in the SEAA region.
Support training knowledge sharing and team development initiatives.
Ensure compliance with brand standards frameworks and operational excellence.
Requirements
Degree in Marketing or related field.
Minimum 3 years of campaign marketing experience.
Strong background in performance marketing with knowledge of A/B and multi-variant testing.
Fluent in written and spoken English (local languages are a plus).
Excellent organizational and analytical skills with the ability to interpret data for decision-making.
Self-starter team player and positive role model with strong communication skills.
Ability to multi-task and work long hours when required.
Required Experience:
Manager
Full-Time