Cyara is the worlds leading Automated CX Assurance Platform provider helping leading brands across the globe deliver better CX with less effort cost and risk. Cyara supports the entire CX software development lifecycle from design to functional and regression testing load testing chatbot testing and production monitoring ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day the most recognizable brands across the globe trust Cyara to deliver customer smiles at to find out more about us Check out:
At Cyara we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity equity inclusion and belonging (DEIB). We strive to cultivate an environment where every individual feels valued respected and empowered to bring their whole selves to work contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies practices and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities regardless of legally protected statuses such as sex race color ethnicity national origin age religion disability sexual orientation gender identity veteran status or medical condition. By celebrating our differences and championing inclusivity we enrich our organization make more thoughtful decisions and drive collective success.
Cyaras Values Statement:At Cyara our values shape everything we do. Were passionate about Delivering Excellence by putting the customer first collaborating globally and always striving to improve. We take smart risks and Innovate Boldly setting new standards and learning from every experience. Integrity First is our cornerstonewe value humility authenticity and respect for diversity building trust in all we do. We Embrace Curiosity by empowering you to experiment learn and grow in a dynamic environment. At Cyara our values drive us forward shaping a culture where innovation and excellence thrive.
Financial Leadership Responsibilities:
Support the month end close forecasting and board reporting cycles. Collaborate with accounting to understand revenue and expense actuals relative to plan forecast and prior year.
Support the development and continued iteration of the 3-statement financial model out of Vena Solutions. Develop additional supplemental models to improve forecasting accuracy and operational efficiency.
Build relationships with key stakeholders across the business provide insightful data-driven financial analysis to support strategic decisions.
Support the forecasting and budgeting process working closely with ELT to ensure alignment with overall business objectives.
Reporting & Analytics Responsibilities:
Lead the development of monthly board (MBR) and ELT reporting materials in close partnership with the CFO and FP&A leadership delivering clear operationally focused insights from financial performance.
Develop monthly Budget vs. Actual (BvA) reporting packages for each department with executive-level summaries tailored for ELT review. These packages include hiring plans key upcoming subscription renewals new purchase requests and other strategic initiatives to support timely decision-making.
Partner with business operations data analytics and accounting teams to automate key reports (e.g. ARR Snowball KPIs) within BI tools. Help ensure data integrity and enhance standard operating procedures to support accurate and efficient business reporting.
Strategic Partnering Responsibilities & Process Improvement Responsibilities:
Partner with executive leadership team in key functions to understand theirfinancialneeds and develop budgets and forecasts aligned with strategic goals.
Independently seek opportunities for improvement. Volunteering to support Ad Hoc analytics for ELT partners.
Drive continuous improvement infinancialplanning and analysis processes systems and tools to enhance efficiency speed accuracy and effectiveness.
Collaborate cross-functionally with accounting Revenue operations and other departments to ensure alignment and accuracy offinancialdata and reporting.
Supporting the successful go-live and implementation of Vena Solutions partnering with Accounting Revenue Ops to align data flows build scalable planning templates and utilize Vena for future planning and forecasting
Lets talk about your skills/expertise:
Bachelors degree in Finance Accounting or related field; MBA or CPA preferred.
5 years of experience infinancialplanning and analysis.
Experience within a PE backed SaaS organization preferred.
Strong proficiency infinancialmodeling budgeting forecasting and variance analysis as well as experience with SaaSfinancialmetrics (ARR MRR LTV CAC etc..)
Excellent analytical and problem-solving skills with the ability to translate complexfinancialdata into actionable insights and recommendations.
Proven track record of partnering with senior management and business leaders to drive strategic decision-making and business performance.
Advanced proficiency in Microsoft Excel andfinancialplanning software; experience with ERP systems (e.g. Vena Solutions) preferred.
Familiarity with ERP systems (Netsuite) preferred.
Strong communication and presentation skills with the ability to effectively communicate complexfinancialconcepts to non-financialstakeholders.
Why you should join us:
At Cyara youll have the opportunity to work with a group of people who share common goals are driven by a similar passion and valuethe expertise of their peers. Cyaraiscommitted to beingan equal opportunity employerfocused on building and maintaining a diverse inclusive and authentic workplace; and awork environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve this opportunity comes the chance to enjoy a flexible work environment competitive compensation and a work culture thats results-oriented fast-paced and focused on continuous improvement whilst maintaining a family first team oriented and ever positive atmosphere.
Cyara cares for its own - youll feel that on your first day - and youll get the chance to work for a global growing company and an all-inclusive team of innovators. We credit our amazing growth and success to the fact that weve built our business onfour essential valuesthat we live and breathe every day:
Deliver Excellence
Innovate Boldly
Integrity First
Embrace Curiosity
Interested Know someone who might be Apply online now.
Agencies:Thanks but weve got this one! Please no phone calls or emails to any employees of Cyaraoutside of the Talent Acquisition team. Cyaraspolicy is to only accept resumes from Agencies via theCyaraAgency Portal. Agencies must have a valid fee agreement inplaceand they must have been assigned the specific requisition to which they submit resumes by the Cyara Talent Acquisition team before submitting any CVs. Any resume submitted outside of this process will be deemed the sole property of Cyara and in the event a candidate is submitted outside of this policy is hired no fee or payment of any kind will be paid
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