Manager, Servicing Platforms Delivery - Middleware & Workflow
Manager, Servicing Platforms Delivery - Middleware & Workflow
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1 Vacancy
Job Description
Prudentials purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured for our colleagues customers and partners. We provide a platform for our people to do their best work and make an impact to the business and in exchange we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect Grow and Succeed.
Job SummaryManage applications delivery of existing Middleware and BPM applications assigned through agile resource management to support business strategy
Manage high stability of existing Middleware and BPM applications
Manage smooth transition of existing Middleware and BPM applications with global pulse strategies
Change management advocate that drives and enables a culture of agile transformation to be fostered within direct team and business
PRINCIPAL DUTIES & RESPONSIBILITIES:
Applications Delivery
Manage applications delivery of existing Middleware and BPM applications assigned through agile resource management to support business strategy
Manage delivery towards enhancing various maturity levels of existing Middleware and BPM applications inline with global strategies
Manage and review system changes adhered inline with global strategies and global integration
Manage and optimize system delivery via proper adoption CICD architecture
Manage application availability with timely resolution of issues and problems
Ensure application adhere to Audit and Risk standard of Prudential
Change Management
Drive the culture of agile transformation and change within your team and withbusiness.
Possess the drive to learn and master new technologies and technique
Team Management
Establish clear accountabilities and authority levels for direct reports and build a strong culture of accountability and performance in order to ensure delivery of business and application support goals.
Build & maintaining organizational options and succession planning within the team
Promote teams to adopt and practice new ways of working customer centric and agile mindset
Ongoing mentoring for team members.
Ongoing monitoring and management of team morale.
JOB SPECIFICATION:
Qualifications
Degree from a recognized University preferably in Business Insurance Studies Information Technology Computer Science etc
Professional qualification in Life Insurance i.e. Malaysian Insurance Institute (MII) Chartered Institute of Insurance (CII) Life Office Management Association (LOMA) Australian Institute of Insurance (AII) International Claim Association (ICA) or other related to Life Insurance Industry would be an added advantage
Experience
A minimum of 5-10 years working experience in application development digital platform
Experience in managing a cross-functional team with demonstrated skills in managing application delivery
Critical problem solving execution and change management skills
Ability to inspire co-operation and co-ordinate activities across teams
Strong knowledge in DevOps tools (OpenSource or otherwise) and practices and Agile software development methodology
Technical proficiency in programming language:
Frontend HTML/CSS Javascript Java (Full stack) ReactJS Angular JS React Native
Languages Python Ruby Java etc
Rest API Swagger and API Gateway SOAP API
DevOps tool Jenkins Bamboo etc
Linux platform and shell script
AIX platform and shell script
Window platform and bat script
Familiar with Cloud such as - AWS Microsoft Azure Google cloud platforms
Familiar with data management SQL and NoSQL databases (in-memory or otherwise)
Knowledge
Knowledge of Life Insurance industry best practices
Knowledge of agile development methodology (SCRUM)
Knowledge of CICD pipeline and setup
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex race age ethnic origin educational social and cultural background marital status pregnancy and maternity religion or belief disability or part-time / fixed-term work or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
Required Experience:
Manager
Employment Type
Full-Time
