Window Support Engineer
Window Support Engineer
Posted on :
22-08-2025
Employer Active
1 Vacancy
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Job Description
Job Description:
Position Overview:
Thisposition isresponsible for the design maintenance and day to day operationalsupport ofTEs global network security (Firewall/Proxy) architectures. The individual inthis role will be involved in thearchitecture/strategy day-to-day managementand projects associated with thenetwork architectures. They will join a team tobe the day-to-day support forall Firewall and Proxy related networkinfrastructure. Key objectives inthisrole are technology standardization simplification and automation ofthefirewalls while considering reliability and scalability.
Responsibilities
- Maintain andadminister IDC networks and related computing environments
- Maintainingnetwork resources focusing on configuration of network firewall securitypolicies operating systems applications and services in a wired and wirelessenvironment
- Providetechnical expertise in areas of Network security policies and Firewalltechnologies
- Designinstall and maintain highly complex global network and firewall architectures.
- Manages andcontinually improve firewalls security policies.
- Monitors anddrives Firewall upgrades patching replacement and lifecycle management toensure environment stability and audit compliance.
- Proactivelymonitors and tune the Firewall architecture to achieve optimum performancelevels; provide performance statistics and reports.
- Perform avariety of tasks associated to the network infrastructure to support growthperformance improvement and security initiatives
- Meet allapplicable Security requirements specified in any Buyer and SupplierInformation Security Policies and Models Addendum and its IT ControlsAttachment and contractual requirements legislative and statutoryrequirements and as expressed in the Service Levels
- RecommendData Network security policy requirements and solutions on an ongoing basis.
- Ensure thatthe EM network is secure and meeting standard operating procedures.
- Ensureinstallation of those devices that comply with Buyer standards and securitypolicies unless approved by the Buyer
- Develop andupdate data network security policies/procedures in accordance with the applicable ChangeManagement Process
- Providesecurity information reporting (i.e. system operational performance based onsecurity standards).
- Provide inputto Proxy/Data Network security policies/procedures in accordance with theapplicable Change Management Process.
- Proactivelyparticipates in the resolution of ServiceNow tickets by taking ownership oftickets resolving and closing with proper detail. Works with other engineersto assist in the closure of tickets where applicable.
- Delivervarious cybersecurity initiative to Supplier site
- Participatein cybersecurity awareness initiatives and implement follow-ups identified
Skills and Qualifications
Minimum Skills Technology on LAN/WANIPAM Firewall NAC.
Bachelors degree in a technical fieldsuch as Computer Science Technical EngineeringInformation Technology etc.
Minimum of 4-6 years experience innetwork Support.
Strong knowledge of Network Securityprinciples
Strong knowledge of Cloud-Based SecureWeb Gateway such as BloxOne Threat Defense
Strong experience with Zscaler CloudProxy technology (Other vendors expertise considered)
Strong understating of EnterpriseNetworking (ports/protocols/packets)
Strongknowledge of Enterprise DataCenter Networking (Ex: Cisco ACI)
Strong knowledge of ApplicationArchitecture
Solid knowledge of network infrastructure(routing/switching) cloud networking security and proxy services in order totroubleshoot PC server and application Firewall issues
Experience in IDC Network Management
Expertise in LAN/WAN networkingincluding firewalls routing and switching
Maintain the integrity functionalityand operation of the network at all times
Plan coordinate and implement networksecurity for hardware and software
Monitoring network maintenanceactivities and ensuring prompt troubleshooting of network problems
Experience with Network Automation
Other skills: Ansible GitHub Python
Other Qualifications:
Good English communication skills(written and oral)
ITIL V3 FoundationCertification isdesired.
Experiencedin working within an IT support function
Ability to prioritize issues and toquickly findsolutions.
Ability to quickly comprehend thefunctions andcapabilities of new technologies.
Ability to learn and adapt to newframeworks/technologies and quickly integrate with them for automation servicedelivery
Able to find effective workarounds toproduct limitations/constraints
Team worker with strong ownership anddrive
Interact with immediate supervisor teamlead team memberscustomers and users on a daily basis
Experienced with working in a largeglobal follow-the-sunorganization.
At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.
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Employment Type
Full-Time
Key Skills
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