Shift Manager
Shift Manager
Posted on :
22-08-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 60000 - 70000
Vacancy
1 Vacancy
Posted on :
22-08-2025
Job Description
Shift Manager
Reports to: Director of Survivor Services (DOSS)
Schedule:
Who We Are and Who Were Looking For:
If you are looking for an opportunity to work in an important role that can significantly improve the lives of others and strengthen our community look no further. SafeHouse Denver has been around for 48 years and we are on a mission to improve the lives of domestic violence survivors and their families. We are looking for a professional manager who plans oversees and communicates with leadership staff and clients to ensure smooth day-to-day operations of the shelter facility. We are fiercely committed to providing survivors with a safe healthy and clean space where they are believed supported and trusted. SafeHouse Denver is as invested in your success within the organization as we arein the success of survivors who seek our services. We are currently seeking an experienced and highly knowledgeable Shift Manager to support our work as we prepare to serve more survivors in greater ways.
SafeHouse Denver promotes a culture of excellence. We prioritize and practice seven core values:
Position Summary:
The Shift Manager is responsible for ensuring the safe supportive and effective operation of the 24/7 emergency shelter during their assigned shift. Serving as the on-site lead the Shift Manager provides supervision coaching and guidance to shelter staff oversees daily operations and responds to urgent matters as they arise. This role emphasizes teamwork and strong communication between the two Shift Managers to ensure seamless coverage and consistent services for residents.
In addition to operational oversight the Shift Manager carries a small caseload to provide direct support to survivors ensuring trauma-informed client-centered services. The role requires strong crisis intervention conflict resolution and problem-solving skills as well as the ability to maintain a safe respectful and healing environment for residents and staff.
Essential Duties:
Shelter Operations & Supervision
Qualifications:
To Apply:
To apply please send your resume cover letter and personal mission statement to Jameson Kapinos atemailprotected indicating Shift Manager in the subject line.
SafeHouse Denver is committed to creating a diverse inclusive and equitable workplace. SafeHouse Denver is an Equal Opportunity Employer and welcomes individuals of all backgrounds experiences and abilities to apply.
Reports to: Director of Survivor Services (DOSS)
Schedule:
- Shift Manager A: Sunday Thursday 7:30 a.m. 4:00 p.m.
- Shift Manager B: Tuesday Saturday 10:30 a.m. 7:00 p.m.
Who We Are and Who Were Looking For:
If you are looking for an opportunity to work in an important role that can significantly improve the lives of others and strengthen our community look no further. SafeHouse Denver has been around for 48 years and we are on a mission to improve the lives of domestic violence survivors and their families. We are looking for a professional manager who plans oversees and communicates with leadership staff and clients to ensure smooth day-to-day operations of the shelter facility. We are fiercely committed to providing survivors with a safe healthy and clean space where they are believed supported and trusted. SafeHouse Denver is as invested in your success within the organization as we arein the success of survivors who seek our services. We are currently seeking an experienced and highly knowledgeable Shift Manager to support our work as we prepare to serve more survivors in greater ways.
SafeHouse Denver promotes a culture of excellence. We prioritize and practice seven core values:
- Trust- We foster a culture of trust by being reliable honest consistent direct and transparent.
- Dedication- We are intentional passionate and driven. We commit to making a meaningful impact.
- Compassion- We listen seek to understand and help. We embody kindness patience and empathy and see the value of each individual.
- Collaboration- We encourage cooperate support and share. We also welcome humor and fun.
- Innovation- We are bold brave and fearless. We value curiosity and continuous learning.
- Leadership- We operate with integrity transparency and ethics. We are solution-oriented optimistic accessible and critical thinkers.
- Inclusion - We embrace and respect diverse perspectives and experiences; we believe in a welcoming and equitable environment.
Position Summary:
The Shift Manager is responsible for ensuring the safe supportive and effective operation of the 24/7 emergency shelter during their assigned shift. Serving as the on-site lead the Shift Manager provides supervision coaching and guidance to shelter staff oversees daily operations and responds to urgent matters as they arise. This role emphasizes teamwork and strong communication between the two Shift Managers to ensure seamless coverage and consistent services for residents.
In addition to operational oversight the Shift Manager carries a small caseload to provide direct support to survivors ensuring trauma-informed client-centered services. The role requires strong crisis intervention conflict resolution and problem-solving skills as well as the ability to maintain a safe respectful and healing environment for residents and staff.
Essential Duties:
Shelter Operations & Supervision
- Serve as the on-site lead during assigned shifts providing direction guidance and support to shelter staff.
- Supervise daily operations including staff coverage scheduling adjustments and ensuring smooth shift transitions.
- Provide coaching mentoring and performance support to shelter staff; escalate performance concerns to the DOSS as needed.
- Uphold shelter policies procedures and processes; provide training and reinforcement for staff.
- Respond promptly to urgent situations exercising sound judgment in collaboration with security staff and leadership as appropriate.
- Communicate regularly with the other Shift Manager to ensure consistency and continuity of operations across shifts.
- Carry a small caseload of shelter residents to provide individualized support advocacy and referrals.
- Employ trauma-informed survivor-centered approaches to crisis intervention and case management.
- Support residents in developing safety plans connecting with community resources and working toward self-identified goals.
- Model conflict resolution and de-escalation strategies and guide staff in responding effectively to resident needs.
- Maintain accurate documentation of incidents case notes and shift activities.
- Participate in team meetings supervision and case reviews with DOSS.
- Collaborate closely with the other Shift Manager to ensure seamless communication including written handoffs and regular coordination.
- Assist in ongoing review and improvement of shelter operations and procedures to ensure the highest quality of services.
Qualifications:
- Bachelors degree in Social Work Human Services or related field preferred; equivalent experience considered.
- Minimum of 2 years experience in residential shelter or crisis services setting.
- Prior supervisory or lead staff experience strongly preferred.
- Demonstrated skills in crisis intervention conflict resolution and trauma-informed care.
- Strong organizational communication and leadership abilities.
- Ability to work collaboratively with colleagues residents and external partners.
- Proficiency in documentation basic administrative tasks and use of technology systems.
- On-site position in a 24/7 emergency shelter environment.
- Frequent interaction with individuals in crisis or under stress.
- Requires ability to respond quickly to emergencies and navigate multiple priorities simultaneously.
- Moderate physical activity including standing walking bending and occasional lifting (up to 25 lbs).
- Competitive Pay: $60000 - $70000 starting salary range. Salary is negotiable. Full-time exempt position. Annual performance evaluations with an opportunity for merit-based increases after one full year of employment.
- Fantastic benefits package including plenty of paid time off for rest and vacations an employee wellness program employee health insurance coverage paid 90% or more by the employer and a retirement plan with employer match as the agencys budget allows.
- Supportive work environment.
- Be part of a movement that strengthens our community.
To Apply:
To apply please send your resume cover letter and personal mission statement to Jameson Kapinos atemailprotected indicating Shift Manager in the subject line.
SafeHouse Denver is committed to creating a diverse inclusive and equitable workplace. SafeHouse Denver is an Equal Opportunity Employer and welcomes individuals of all backgrounds experiences and abilities to apply.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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