Job Description Summary
Student ushers assist with events by welcoming guests providing customer service and ensuring a positive guest experience.
Responsibilities
Reporting to the Front of House Manager Manager and/or Patron Services Director based on show assignments the Musco Center Usher is responsible for providing excellent customer service to theater patrons visiting artists and supporting staff. Usher assignments include ticket taking greet guests direct patrons to venue seats or lobby facilities door attendant program distribution and securing the building at the end of performance. Additional responsibilities include pre-/post-show and intermission checks of lobby areas and restrooms. Ushers are expected to be on alert and communicate any unusual situations such as crowd control accidents emergencies etc. This position requires excellent customer service skills such as greeting patrons with a prompt and courteous attitude flexibility to adjust as situations occur and exhibiting professionalism at all times. This position may carry out other duties as assigned.
Required Qualifications
Entry position. Experience preferred but not required.