Technical Sales Support Specialist
Technical Sales Support Specialist
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Job Description
At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world
This Position reports to:
Sales Support ManagerRequirements:
Provide expert technical advice and troubleshooting support for customer inquiries and application needs.
Participate in technical meetings sales calls and product presentations to aid business development and customer success.
Develop and deliver technical presentations and training sessions for internal staff and external customers.
Liaise between sales support and factory teams to ensure accurate communication and resolution of technical issues.
Assess complex customer requirements and recommend suitable technical solutions and configurations.
Qualifications:
Bachelors degree in electrical engineering or technical certifications relevant to the electrical industry.
Minimum 5 years of relevant experience in field services and technical support. Proven ability to troubleshoot and resolve technical issues effectively.
Knowledge of Salesforce SAP & CRM Platforms and product configurators (an asset).
Excellent communication and interpersonal skills with the ability to translate complex technical concepts into understandable terms.
Demonstrate a high level of initiative and the ability to manage multiple project deadlines simultaneously with collaborative solution-focused and detail-oriented approach.
Fluency in both English and French both written and spoken. French is required. English is also required to communicate with customers outside Quebec on a regular basis.
Whats in it for you:
We give you the space to lead the support to grow and the chance to make a difference. Whether youre solving problems building something new or helping others succeed your impact is real. Youll be part of a team that values your voice and celebrates your progress.
#ABBCareers
#RunwithABB
#LI-Hybrid
ABB values the dedication commitment and expertise of our employees. As an Employment Equity Employer we believe in an inclusive and diverse workforce. We are committed to ensuring that our policies and practices align with the Employment Equity Program aiming for a workforce that is truly representative of the four designated groups:
Women
Indigenous peoples
Members of visible minorities
Persons with disabilities
ABB is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
