Relationship Manager
Relationship Manager
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Job Description
About the Role:
Grade Level (for internal use):
11The Role: Relationship Manager (S&P Global Market Intelligence)
The Team:
S&P Global Market Intelligence a subsidiary of S&P Global is currently searching for a Relationship Manager (RM) to join the Commercial team in Tokyo Japan.
The Commercial team is made up of experienced finance professionals including those with backgrounds in commercial lending investment banking investment management and data solution sales. This client facing role will manage a book of business of our largest financial institutions and will work closely with the Account Director sales representatives relationship managers client support team and product team to support and grow S&P Global Market Intelligences business.
The Impact:
S&P Global Market Intelligence has a strong reputation in Japan and we are further building awareness of our brand. Your contribution and dedication to your role is critical as you have a direct impact on client retention and new business generation. You will lead from the front and have a direct impact on the future growth of our business.
Whats in it for you:
This role will be responsible for managing the renewal process for our fast growing book of business with clients across multiple segments. This is a great opportunity for you to grow professionally as well as to contribute to the growth of our business in Japan.
The hiring manager says: Im looking for the kind of person who is commercially focused strategic and driven to help contribute to the growth of the business and someone who wants to work in a dynamic multi-cultural and global work environment. Youll love this job because youll get to work closely with all the key players within the financial services industry.
Core Responsibilities:
- Managing a book of business expanding the annual subscription in an effort to promote increased usage growth in the existing user base as well as upsell of additional services
- Visiting potential and existing clients to present new functionality and training existing users individually or in a group setting
- Build and maintain strong relationships with clients at all levels and become their partner
i.e. end-users business heads senior management etc
- Proactively assess and address user needs in order to drive the best possible client experience
- Gathering competitive intelligence to uncover potential changes in clients business needs; turning client feedback into actionable strategies to drive new business and address competitive risks
- Analyzing client usage trends to identify growth and risk areas
- Facilitating product related questions from clients by seeking solutions across appropriate internal groups
- Participating in brainstorming sessions aimed at incorporating personal and client feedback into product designs for future releases
- Help users create and maintain detailed financial models by working closely with the users and our internal modeling team
Core Skills & Requirements:
- Bachelors degree required
- A minimum of 3 years work experience in the financial industry in a client facing or analytical role (commercial lending investment banking or investment management) or information services industry (same industry as S&P Global Market Intelligence) is preferred
- Strong ability to communicate with clients in a clear manner with strong presentation skills
- Entrepreneurial mindset; demonstrates drive initiative energy and sense of urgency
- Work effectively in a team-based environment as well as independently
- Excellent problem solving skills and analytical capabilities (eg. financial modeling) or Corporate Finance knowledge a plus
- Personal Qualities: Strong personal integrity confident and positive manner problem solver adaptable honest trustworthy ambitious & resilient
- Communication & Collaboration: Strong demonstration of teamwork collaboration and camaraderie working with colleagues and internal senior stakeholders across different departments/divisions globally
- Fluent in business level Japanese and English (verbal and written)
- CFA CMA qualifications or MBA is a plus
- Desire and flexibility to learn and grow in an ever-changing environment.
About S&P Global Market Intelligence
At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.
For more information visit In It For You
Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information imagination people technologythe right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence pinpointing risks and opening possibilities. We Accelerate Progress.
Our People:
Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Were constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity Discovery Partnership
At S&P Global we focus on Powering Global Markets. Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.
Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:
At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.
Recruitment Fraud Alert:
If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to. S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activityhere.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability please send an email to:and your request will be forwarded to the appropriate person.
US Candidates Only:The EEO is the Law Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America) SLSGRP202.2 - Middle Professional Tier II (EEO Job Group)
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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