JP Engineering Tech
JP Engineering Tech
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Job Description
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Summary
Manages the inflow and outflow of returned customer goods following established processes. Organizes and maintains information unique to each returned product. Performs rudimentary testing to identify functional health of product. Understands and follows prescribed methods for testing alleged product deficiencies to provide confirmation. Provides technical guidance to 3rd party operators to execute on existing test plans and develops alternate test plans when required. Consults with US based engineering support on test results and to obtain additional testing guidance when required. Records all testing results and summary reports for company and customer use. Develops and implements testing flow and processing improvements with guidance from US based engineering support. Identifies and alerts engineers to quality trends.Job Description
This role fills a need to manage the flow of returned product into through and out of a new service century in Japan. The role requires that returned product be received and checked into a tracking system. Product will require functional testing to confirm customer complaints. Testing results will be recorded and maintained within databases systems. The role will require coordination and report out to support engineering teams in Salt Lake City UT USA. Is expected that this person in this position will be able to conduct the functional testing and report out on results. The person in this role will be required to collaborate with 3rd party operators who will be responsible for maintaining test equipment and performing many of the tests.
SKILLS KNOWLEDGE TRAINING AND CERTIFICATIONS
Required Certifications and Training
- Obtains and completes LMS training plan specific to assigned responsibility.
Experience Level with Business Tools
- Proficient in utilizing business tools such as: E-mail Microsoft Word Excel and PowerPoint.
- Experience with SAP or equivalent ERP product and productivity software desired.
LEVEL DESCRIPTION
Skill
- Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.
Job Complexity
- Works on assignments that are moderately difficult requiring judgment in resolving issues or in making recommendations.
Supervision
- Normally receives little instruction on day to- day work general instructions on newly introduced assignments
Typical Education and Experience
- Strong written and oral English proficiency
- A strong aptitude for electro-machinal systems
- Familiarity with X-ray tubes or X-ray imaging systems is strongly desired
- Bachelor degree and 8 years of related experience or better degree or equivalent experience
ENVIRONMENT AND PHYSICAL REQUIREMENTS
Environment and Physical Demands
- This position may require lifting of up to 20kg
Ability to Travel
- Travel is required.
Directions (HR Manager- review job requirements and edit as necessary)- delete italics words as to be used only as a guide.
Employee must be able to meet the following requirements with or without an accommodation.
- Medium work that will frequently require the employee to lift/move up to 25 lbs. and occasionally lift more than 35 lbs. to greater than 50 lbs.
- Lifting carrying pushing pulling or moving heavy equipment and/or supplies frequently.
- Reaching above and below the shoulder frequently.
- Above-average agility and dexterity with the ability to hold grasp and manipulate small parts and use hand and power tools frequently.
- Wear personal protective equipment (PPE) and handle physical exertion such as long periods of standing walking bending crouching stretching reaching repetitive motion or similar activities.
- Work environments includes: exposure to chemicals electrical current proximity to moving mechanical parts repetitive hand motion.
Time Type:
Full timeJob Type:
RegularWork Shift:
N/APay Rate Type:
SalaryAll qualified applicants will receive consideration for employment without regard to race sex color religion sexual orientation gender identity national origin protected veteran status or on the basis of disability.
Employment Type
Full-Time
