Risk Services - AI Support Specialist
Risk Services - AI Support Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Line of Service
AssuranceIndustry/Sector
Not ApplicableSpecialism
AnalyticsManagement Level
AssociateJob Description & Summary
We believe that challenges are best solved together. Thats why when you join us you become part of a diverse and global community of problem-solvers. Youll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here we welcome and encourage you to lead with value and inspiration question and challenge assumptions as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways all with the support of technology.Our Risk Services Practice provides an invaluable safeguard in todays complex operating environment with insights and independent assurance. We work with clients to deliver business control to help them to protect and strengthen every aspect of their business from people to performance systems to strategy business plans to business resilience. We help clients manage mitigate and control risks from potential cybersecurity breaches to possible breaks in the supply chain. We assess and prepare businesses by looking into their technology finance data analytics regulatory requirements data security and privacy internal audit and the third parties our clients rely on to help clients deliver quality results and meet their strategic objectives.
Provide coordination as the single central point of contact for end-user technical support and troubleshooting for AI tools and solutions.
Work with GTS and/or global tech support to manage and resolve helpdesk tickets related to AI technologies ensuring timely and effective solutions.
Collect and analyze user feedback to identify common issues and areas for improvement in AI systems.
Develop and maintain documentation FAQs and user guides to assist employees in using AI tools effectively.
Work with the Change Management Specialist to conduct training sessions and workshops to help users become proficient with AI technologies.
Collaborate with AI engineers and data scientists to address complex technical problems and implement enhancements.
Monitor system performance and usage metrics proactively identifying and addressing potential issues before they impact users.
Collaborate with the AI Strategy Lead to ensure AI tools and solutions comply with organizational policies and best practices including security and data privacy standards.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening AI Implementation C Programming Language Communication Complex Data Analysis Data Analysis Data Infrastructure Data Integration Data Modeling Data Pipeline Data Quality Deep Learning Emotional Regulation Empathy GPU Programming Inclusion Intellectual Curiosity Java (Programming Language) Machine Learning Machine Learning Libraries Named Entity Recognition Natural Language Processing (NLP) Natural Language Toolkit (NLTK) 20 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
YesGovernment Clearance Required
YesJob Posting End Date
Required Experience:
Unclear Seniority
Employment Type
Full-Time
