Payroll Back Office Supervisor
Payroll Back Office Supervisor
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Salary Not Disclosed
1 Vacancy
Job Description
Job Description
Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g. H-1B TN STEM OPT etc.) NOW OR IN THE FUTURE.
Work Arrangement: This role is categorized as hybrid on NIGHT SHIFT. This means the successful candidate is expected to report to GM Philippines office three times per week or other frequency dictated by the business.
The Role
We are seeking for a highly skilled and detail-oriented Payroll Back Office Supervisor to lead payroll operations across US and Canada. This role ensures accurate and timely payroll processing compliance with US and Canada local regulations and alignment with global standards. The ideal candidate will have deep expertise in various payroll systems tax regulations labor laws and employee payroll lifecycle management. This position is responsible for supervising a team of People Services professionals handling day-to-day payroll back-office activities including the migration of these activities to the agreed GM People Services site.
What Youll Do
Manage payroll back-office activities for US and Canada ensuring accuracy and timeliness.
Manage manual payroll input for employee payroll data from hire to retire as necessary.
Perform routine audit for payroll deductions including but not limited to: Union Dues Deduction Statutory and Voluntary deductions and overpayment deductions.
Ensuring timely resolution of direct reports and clients issues and concerns. Escalating of complex transactions to the People Services Operations Manager and / or concerned teams as applicable.
Oversee the processes for Overpayment including set-up recovery corrections and refunds according to the regulations per state.
Manage banking and direct deposit setup changes and troubleshooting.
Ensure strict compliance with NACHA
Ensure payroll practices comply with US and Canada local labor laws tax regulations and internal policies.
Maintain up-to-date knowledge of US and Canada payroll legislations and statutory requirements.
Identify opportunities to streamline and automate payroll processes.
Implement best practices and standard operating procedures across regions.
Develop and recommend process improvements necessary for operational efficiencies and service excellence to drive quality speed and safety.
Coordinate closely with other concerned teams within People Services Payroll COE and counterparts in various countries. Initiating meetings with stakeholders and managing projects related to process improvements. Contributing to the implementation of projects relating to quality improvements and service excellence. Representing People Services in programs / activities that require related expertise and decision making. Interacting with internal / external related parties such as but not limited to Business Units GMAS and SOX Auditors and HR BPs.
Monitor payroll metrics and KPIs to ensure service excellence.
Manage daily operations and activities of the team. Conducting performance appraisal discussions. Coaching and mentoring direct reports as needed. Implementing developmental plans rewards and recognition disciplinary actions etcetera. Monitoring of performance improvements and milestones.
Additional Job Description
Your Skills & Abilities (Required Qualifications)
Bachelors degree in accounting finance HR or business-related field is a plus.
7 years of experience in US and Canada payroll processing with at least 3 years in a global or regional payroll role.
Strong knowledge of US and Canada payroll regulations and compliance.
Experience with global payroll platforms and timekeeping systems.
Excellent analytical organizational and communication skills.
Ability to manage multiple priorities in a fast-paced global environment.
Professional certification (e.g. CPP GPA GPHR) is a plus.
Proficiency in tools such as ADP Globalview ADP Smart Compliance SAP eSAP Cognos Workday Kronos UKG Pro ServiceNow Siebel Microsoft Excel (Advanced) Power BI (preferred) Power Automate (preferred) KNIME
What Will Give You A Competitive Edge (Preferred Qualifications)
Experience working in a shared services or COE model.
Familiarity with SOX compliance and internal controls.
Experience working across diverse cultures.
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the candidate.
About GM
Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.
Non-Discrimination and Equal Employment Opportunities
General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment email us or call us your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Required Experience:
Manager
Employment Type
Full-Time
