Housekeeping Supervisor - Contract - Holiday Inn Express Clarke Quay
Housekeeping Supervisor - Contract - Holiday Inn Express Clarke Quay
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Contract Period: June - Nov
Financial Returns:
Works with Assistant Housekeeping Manager to ensure department cost and expenses are in line with department budget.
People:
Supervise the implementation of housekeeping standards and procedures in relation to:
-Bedroom service
-Bathroom service
-Cleaning service
-Linen maintenance
Recommended changes to these standards and training needs on an ongoing basis
Solve employee grievances
Ensure consistency within the department
Works with Superior and Human Resources on manpower planning and management needs
Open and close the shift and ensure effective shift hand over
Distribution and collection of master keys
Management of all incoming and outgoing calls
Guest Experience:
Maintain a current and thorough knowledge of all housekeeping systems
Prioritise arrival rooms
Liaise with Front Office for guest and hotel requirements
Ensure guest valet is processed and delivered in a timely manner
Co-ordinate special projects (eg site rooms vermin control window and carpet cleaning room inventories)
Management of lost property for the hotel
Manage all special requests made byguests
Ensure you have complete knowledge of room types layouts and facilities
Perform room audits and ensure monthly room IHG Way of Clean audits are conducted and housekeeping employees are achieving set targets
Releasing rooms and room status management
Responsible Business:
Manage storage areas
Maintain adequate stock levels
Complete stock takes as required
Maintain stock levels
Conducts shift briefings to ensure hotel activities and operational requirements are known
Required Experience:
Manager
Employment Type
Full-Time
