We need an exceptional Program Manager with strong technology focus who is passionate about exceeding customer expectations and managing the lifecycle of multiple cross-functional programs. We are looking for individuals that are excited to learn new and rapidly innovating technologies embrace processes and have an eye for detail. Experience in any of the 3 global cloud marketplace leaders AWS Azure and Google would be ideal.
This position requires a self-starter with a unique blend of program management hands-on technical delivery who embraces operational excellence with experience in cloud products and/or large-scale SaaS subscription-based selling.
Marketplaces offered by AWS Azure and Google are revolutionizing discovery procurement and fulfillment of digital software and services. This enables customers to innovate faster by simplifying and accelerating historically slow processes. We are making it easy to rapidly move customer workloads into these platforms leveraging NetApps Cloud products. For some of our customers it is their first foray into the world of Cloud and we want it to be a painless experience.
What does it take to be a Program Manager in Cloud Business Operations at NetApp
While we expect all team members in Cloud Business Operations to wear several hats one of your primary responsibilities will be to own oversight of the 3 major marketplaces and help build and scale NetApps offerings within.
Specific to the marketplaces you will own access controls compliance integration and private offer management and you will focus on program prioritization simplification and cross-team coordination to accelerate innovation and speed delivery to our NetApp sellers and partners.
In addition to marketplace responsibilities you will be helping with other Cloud projects or programs as they arise. These projects can span multiple disciplines and could involve working within our product organization finance procurement etc.
Bachelors degree in Computer Science Engineering or equivalent.
8 years of experience managing cross-functional projects.
Experience Required
Lead external Marketplace listing strategy and transaction programs and serve as a subject matter expert for public and private offers.
Knowledge of API integrations cloud marketplace infrastructure and product deployments
Product Management Experience
Act as a liaison across Sales Product Legal Marketing Finance and other teams to align Marketplace Programs and Project Execution goals and resolve issues.
Experience defining programs and implementing them across a team focused on delivering projects that meet rapidly evolving business needs including re-evaluating current processes and making recommendations for efficiencies.
Experience with cloud and subscription selling and management would be beneficial but not a requirement
Collaborative personality; comfortable working across many functions and teams including product management and sales.
Proactive clear and concise communicator.
Comfort with maintaining policies and setting expectations appropriately with those requesting changes to products other offers within the marketplaces.
Enjoys working autonomously and with limited direction but able to identify and manage escalations to senior team members as required.
Ability to think clearly analyze quantitatively problem-solve scope business requirements manage risks appropriately and effectively.
Entrepreneurial spirit with record of accomplishment for delivering results in fast-moving environments
Sound business judgment proven ability to influence others and strong analytical thinking skills are critical to success in this position.
Optional but strongly preferred: exposure and understanding of any of the 3 major marketplaces: AWS Azure Google
Nice-to-haves
Required Experience:
Manager
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