Lab Quality and Regulatory Compliance Supervisor

Essential Functions:

• Carries out systems analysis and oversees the planning design and implementation for large and complex systems ensuring business areas requirements are met.
• Collaborates with project managers schedules systems analysts that are providing technical guidance and mentoring and ensures that project deadlines are met.
• Documents system design testing and maintenance procedures for future reference. Assures data integrity and system survivability by developing and maintaining Disaster Recovery plans for assigned systems.
• Collaborates with other professionals to determine functional and non-functional requirements for new software or applications.
• Oversees and coordinates system testing user acceptance testing and end-user training. Evaluates the effectiveness of existing systems and applications and recommends modifications to improve system performance.
• Works as a liaison between laboratory and finance to ensure compliant billing strategies. Provides billing oversight (maintenance of IT systems and the lab chargemaster billing inquiries client fee schedules and invoicing).
• Serves as a primary resource for laboratory compliance issues CPT coding billing and other regulatory requirements.

Education Requirement:

Bachelors degree or equivalent experience required.

Skills:

• Strong problem-solving ability to understand highly complex systems and articulate details both verbally and visually.
• Quantitative and Qualitative requirements gathering evaluate technical detail and data validation.
• Exceptional interpersonal communication and presentation skills required to interact effectively with all levels of the organization and external contacts.
• In depth working knowledge of Application functionality and integration between desktop clients and servers including applications databases storage and web services.
• Basic understanding of hardware device and/or operating system capabilities.
• Excellent understanding of ITIL processes with regard to build enhancement and maintenance of Application systems.
• Advanced understanding of database systems Oracle SQL Access Database structures preferred.
• Advanced working knowledge of Microsoft desktop and server platforms OR Epic including but not limited to design installation configuration optimization and administration preferred.

Experience:

• 7 years of combined experience providing information technology support or equivalent education required.
• Project Management Skills - Excellent project management skills required with a minimum of 4 years project management experience.
• Experience in a healthcare environment required.

Physical Requirements:

OCCASIONALLY: Bend/twist Squat/kneel Standing Walking

FREQUENTLY: Lifting / Carrying: 0-10 lbs Sitting

CONTINUOUSLY: Audible speech Color vision Computer skills Decision Making Hand use: grasping gripping turning Hearing acuity Interpreting Data Peripheral vision Problem solving Repetitive hand/arm use Seeing Far/near

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified nor is it intended to limit or modify the right of any supervisor to assign direct and control the work of employees under their supervision. EOE M/F/Disability/Vet