Lead Test Technician
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Job Location:
Eindhoven - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
22-08-2025
Vacancies:
1 Vacancy
Job Summary
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
Job Description
The Customer Support Engineer is responsible for Lab repairs and online customer support. He has an eye for details is able to work in a team has affinities with high precision work and is continuously looking for process and personal improvements.
Systems are being shipped to us from all around the world and repaired in our facilities. High quality and detailed work are key in this role.
Repairs (your main task)
Troubleshoot and Service defective SEMs do preventive maintenance calibrations and quality checks in our Laboratory optimize equipment to enhance functionality and prevent problems from happening.
You will work closely with our International partners and distributors but also with our Dutch end-customers.
Urgent Onsite repairs (worldwide but with higher travel rate to Germany) are part of the job and are not an issue for you (depending of projects could be up to 20% in some periods) .
Helpdesk
You will assist your colleagues in the support box (Helpdesk). This will take roughly 10% of your worktime. The support box provides technical support and assistance to our distributors and customers worldwide making use of Phone mail and TeamViewer sessions.
Product Quality
You will be actively engaged in our continuous product improvement efforts. You are able to gather and provide feedback on product quality to your colleagues on a regular basis.
We are looking for a person
With MBO/HBO level (or with HBO level thinking abilities) in Electrical Engineering Electronics Mechatronics Mechanical Engineering or related discipline.
Preferably has experience in high tech and mechatronics systems but motivated school leavers are also welcome.
Has the desire and ambition to grow and learn continuously.
Ability to multitask stay polite and focused also in stressful situations
Affinity with IT networks and Electronics
Has a natural independent drive to take responsibility/ownership to get the job done
Is able to think innovative/ out-of-the box.
Likes to work together with colleagues. Cooperation and co-creation are key to our success
Has strong communication skills is down to earth and straightforward
Has good knowledge of English verbal and written. German is a plus!
.Is flexible and has no 9 - 17 mentality
Required Experience:
IC
Key Skills
- Administrative Skills
- Facilities Management
- Biotechnology
- Creative Production
- Design And Estimation
- Architecture
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more
