Operations and Customer Quality Engineer III - (E3)
Operations and Customer Quality Engineer III - (E3)
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Job Description
Who We Are
Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to work beyond the cutting-edge continuously pushing the boundaries ofscience and engineering to make possiblethe next generations of technology join us to Make Possible a Better Future.
What We Offer
Location:
SingaporeSGPAt Applied we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness health and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. Were committed to providing programs and support that encourage personal and professional growth and care for you at work at home or wherever you may go. Learn more about our benefits.
Youll also benefit from a supportive work culture that encourages you to learn develop and grow your career as you take on challenges and drive innovative solutions for our empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied.
Operations and Customer Quality Engineer III (E3):
Key Responsibilities
- Interacts with customers functional managers and engineers in product development design test marketing sales planning manufacturing etc. These interactions often are regarding potential real or perceived customer quality or reliability concerns arising from technical administrative or logistical events.
- Develops maintains and applies quality standards for processing materials into partially finished or finished products. Determines if manufacturing inspection and test processes are sufficient to deliver product with world-class initial quality.
- Manages/maintains/develops process and conducts training for team members and targeted organizations on quality processes. Reduces product installation cycle time and cost while still meeting reliability performance requirements.
- Identify systemic issues in manufacturing process product design supplier quality etc. and drive continuous improvement across the business unit.
- Prepares customer friendly reports for product quality excursions audit results quality capabilities and improvement efforts.
- Success in this role will be measured against business unit customer satisfaction indices and customer quality indices.
Functional Knowledge
- Demonstrated depth and/or breadth of expertise in own specialized discipline or field
- Demonstrated knowledge in highly configurable industrial electro-mechanical systems manufacturing.
Business Expertise
- Interprets internal/external business challenges and recommends best practices to improve products processes or services
- Demonstrated proficiency in 8D problem solving process
- Semiconductor industry quality standards knowledge preferred
Leadership
- May lead functional teams or projects with moderate resource requirements risk and/or complexity
- Operates independently with minimal immediate management guidance
Problem Solving
- Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions
- Standard quality tools knowledge 8D Pareto chart Ishikawa diagram Data distribution analysis Whys analysis Flowcharting Control Charts etc.
- Data analytics Strong knowledge of MS Office (Excel Powerpoint Word)
- Capable of utilizing Excel/PowerBI/Tableau/ and/or JMP for analysis of data sets to recognize trends categorize data by multiple fields create charts and analyses suitable for executive and customer presentation.
Impact
- Impacts the achievement of customer operational project or service objectives
Interpersonal Skills
- Capable of communicating difficult concepts concisely and succinctly to all levels of the organization.
- Maintains poise and professionalism under pressure.
- Capable of negotiating with others to adopt a mutually agreeable solution when available solutions are not ideal.
Education / Experience
- 4 year technical degree preferred Applied Materials Operation Engineering or Quality experience can serve as equivalence
- 3-6 years Quality Operations or Engineering experience in a manufacturing or engineering role
Additional Information
Time Type:
Full timeEmployee Type:
Assignee / RegularTravel:
Yes 10% of the TimeRelocation Eligible:
NoApplied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color national origin citizenship ancestry religion creed sex sexual orientation gender identity age disability veteran or military status or any other basis prohibited by law.
Employment Type
Full-Time
