We are seeking an experienced Senior IT Project Manager to lead and manage complex IT projects from inception to completion. The ideal candidate will have a strong background in IT project management excellent leadership skills and the ability to work effectively with cross-functional teams.
Position Responsibilities:
- Responsible for leading and executing complex high impact projects with critical dependencies across multiple stakeholders through all phases of development and implementation. Ensures projects are completed within budget schedule and quality targets while meeting business objectives
- Identifies resource needs for the project and establishes roles expectations and goals with team members
- Establish a governance cadence with stakeholders and report on the projects performance against KPIs
- Direct and manage internal and external teams from multiple locations
- Works with stakeholders to define and manage the scope strategy requirements and implementation of projects
- Provides effective and regular communication within the project team stakeholders sponsors and management
- Participates in negotiation of contract terms and conditions and insures compliance with contract terms for project consultants and vendors
- Identifies analyzes mitigates documents and controls project issues and risks that impact project delivery and escalate to management
- Responsible for assisting in hiring project staff and developing motivating coaching advising and managing the project team
- May manage the technical components of the project or act as manager of personnel including evaluating personnel
- Monitor and manage employee engagement; Provide career direction for direct reports through an understanding of all disciplines and their desire for career progression.
- Establish succession planning for the function; Alignment to internal performance measurement mechanisms and working with peer leaders to properly identify High Potential and Outstanding
- performing talent.
- Establish a knowledge base for the project set up training and on-boarding plans and support MITDC-wide training initiatives
- Ensures compliance to MITDC-wide Digital Engineering standards and MITDC processes
Required Qualifications:
- At least 10 years with experience as a Service Delivery Manager/Project Manager delivering complex technology solutions with a University Degree or College Diploma
- Experience in the development of a broadly implemented technology stack
- Experience in delivering projects from inception through to post-implementation warranty using waterfall and agile project management methodologies.
- Experience in managing and delivering projects involving stakeholders from multiple locations
- Knowledge of project planning and tracking tools
- Good verbal and written communication; able to effectively articulate technical vision possibilities and outcomes
Preferred Qualifications:
- PMP certifications
- Scrum Master Certification
- Insurance Industry experience
- ITIL Certification
- Working knowledge of business intelligence business process and/or correspondence management platforms and integrating systems via API/webservices.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Hybrid
Required Experience:
Senior IC