Staff Consultant Payments Production Support, Global PayPlus Support
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Job Location:
Monthly Salary:
Posted on:
22-08-2025
Vacancies:
1 Vacancy
Job Summary
This opportunity is with Oracle Financial Services Software a separate company and majority-owned subsidiary of Oracle Corporation.
Staff Consultant Payments Production Support (Global PayPlus Support)
Why This Role Matters
Every day millions of payments flow across Europe from salaries to SEPA transfers to direct debits. Behind the scenes our team ensures these transactions are safe seamless and always available. As a Staff Consultant in Production Support youll join a 24/7 team that supports over 350 million payments per year for the Bank of Ireland.
This is more than just a job its your chance to build a career in the payments domain one of the most stable and in-demand areas of global finance technology.
What Were Looking For
Must-Haves
- Bachelors or Masters degree in Computer Science Banking Commerce or related field.
- 1 year of technical experience (or graduate internship/entry-level role).
- Basic knowledge of Java SQL and Linux.
- Strong communication skills in English.
- Flexibility to work onsite in Cabinteely Dublin (15 days/week depending on client requirements).
Nice-to-Haves
- Exposure to the banking/payments domain (SEPA direct debits credit transfers).
- Familiarity with Global PayPlus (GPP) solutions.
- Awareness of ITIL processes and change management.
Experience
- 1 to 3 years total experience in primary skills.
- Experience in providing Production Support.
Educational and Other Qualifications
- Should be an Irish/ EEA national
- Should hold a Bachelors/Masters Degree in Computer Science / Accounting / Banking / Commerce / Management.
- Fluency in English is a must.
Work Environment
- Should be willing to work anywhere in Europe.
Why Join Us
- Stable domain: Payments never go out of date its one of the most reliable and in-demand areas in finance tech.
- Career growth: Perfect or someone who wants to learn on the job ask questions and be mentored by senior team members.
- Valuable experience: After 23 years youll have highly marketable skills.
Client exposure: From day one youll work directly with the Bank of Ireland in a real-world production environment.
Career Level - IC1
#LI-VS2
Responsibilities
- Work on a mission critical 24x7x365 production support environment providing support
- Work on trouble shooting issues finding root cause and resolving incidents
- Work on the underlying issues causing the incidents & contribute to problem resolution
- Contribute to a controlled change management processes
- Use ITIL standards based processes to achieve deliverables that meet quality expectations of oracle/client.
- Coordinate with offshore team for various incidents problems and changes.
- Adhere to defined Change Control Process of oracle/customer. Comply with oracle/customer audit/compliance requirements.
- Perform proper handover/knowledge transfer at end of each assignment. Timely status reporting to supervisor.
- Timely submission of timesheets for oracle/customers.
Qualifications
Career Level - IC1
Required Experience:
Exec
Key Skills
- Anti Money Laundering
- Design
- Admin Support
- Accountancy
- Data Structures
- Activex
About Company
Oracle provides the world's most complete, open, and integrated business software and hardware systems, with more than 370,000 customers—including 100 of the Fortune 100—representing a variety of sizes and industries in more than 145 countries around the globe. And Oracle's 110,000 gl ... View more
