Staff Consultant - Payments Production Support, Global PayPlus Support
Staff Consultant - Payments Production Support, Global PayPlus Support
Posted on :
22-08-2025
Employer Active
1 Vacancy
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Job Description
Description
Responsibilities
Qualifications
This opportunity is with Oracle Financial Services Software a separate company and majority-owned subsidiary of Oracle Corporation.
Details of Activities:
- Work on a mission critical 24x7x365 production support environment providing support
- Work on trouble shooting issues finding root cause and resolving incidents
- Work on the underlying issues causing the incidents & contribute to problem resolution
- Contribute to a controlled change management processes
- Use ITIL standards based processes to achieve deliverables that meet quality expectations of oracle/client.
- Coordinate with offshore team for various incidents problems and changes.
- Adhere to defined Change Control Process of oracle/customer. Comply with oracle/customer audit/compliance requirements.
- Perform proper handover/knowledge transfer at end of each assignment. Timely status reporting to supervisor.
- Timely submission of timesheets for oracle/customers.
Desired Skills & Experience
Primary Skills
- Basic knowledge and skills in Java Oracle SQL PL/SQL.
- Awareness of ITIL Processes
- IT skills including Microsoft Office
- Good communication skills in English.
Secondary Skills
- Exposure to Banking Domain with experience in SEPA Credit Transfers is added advantage
- Exposure to Integration technologies and tools such as IBM Webshpere Message Broker will be preferred.
Experience
- 1 to 3 years total experience in primary skills.
- Experience in providing Production Support.
Educational and Other Qualifications
- Should be an Irish/ EEA national
- Should hold a Bachelors/Masters Degree in Computer Science / Accounting / Banking / Commerce / Management.
- Fluency in English is a must.
Work Environment
- Should be willing to work anywhere in Europe.
Career Level - IC1
Responsibilities
- Work on a mission critical 24x7x365 production support environment providing support
- Work on trouble shooting issues finding root cause and resolving incidents
- Work on the underlying issues causing the incidents & contribute to problem resolution
- Contribute to a controlled change management processes
- Use ITIL standards based processes to achieve deliverables that meet quality expectations of oracle/client.
- Coordinate with offshore team for various incidents problems and changes.
- Adhere to defined Change Control Process of oracle/customer. Comply with oracle/customer audit/compliance requirements.
- Perform proper handover/knowledge transfer at end of each assignment. Timely status reporting to supervisor.
- Timely submission of timesheets for oracle/customers.
Qualifications
Career Level - IC1
Required Experience:
Exec
Employment Type
Full-Time
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