We are looking for an experienced Shipping & Warehouse Manager with a background in apparel footwear accessories and other soft goods. The ideal candidate will be knowledgeable about both bulk distribution to retailers as well as direct-to-consumer order fulfillment. This individual will report directly to the Director of Operations. Job Responsibilities:
Control the execution of all outbound shipments of finished goods and the processing of inbound returns
Oversee the daily functions of the shipping department
Manage office personnel forklift drivers stackers pickers and packers
Oversee the staging of customer deliveries for shipment
Implement all company standard operating procedures
Ensure that the proper processes are put into place to ensure that company SOPs are followed by all personnel within the warehouse
Keep shipping operations within budget without compromising speed or efficiency
Establish a level of acceptable performance for personnel and mentor to exceed daily expectations.
Work closely with the Quality Control department to ensure all procedures are followed and recorded
Responsible for cross training of personnel
Collaborate with internal departments to optimize the flow of orders from preparation to shipment
Evaluate carrier performance and resolving issues with orders and logistics
Skills & Qualifications:
Bilingual English & Spanish required
Previous apparel or soft good shipping/warehouse experience
Excellent leadership skills including the abilities to set goals motivate and manage conflict
Effective communication skills including writing speaking and active listening
Great interpersonal skills
Good project management skills including strong decision-making problem-solving and strategic planning abilities
Exceptional time management and organization skills
In-depth understanding of industry and company best practices for the warehouse
Familiarity with bookkeeping inventory control practices and logistics
Comfortable using inventory management software and other organizational computer applications
Physical strength stamina and the ability to walk or stand for long periods of time
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